id stringlengths 8 10 | question stringlengths 68 1.77k | answer stringlengths 0 1.81k | chunks listlengths 2 39 | answers listlengths 1 1 | correct_chunks listlengths 0 1 | num_words int64 110 5.13k | num_tokens int64 401 7.71k | num_chars int64 1.18k 30k |
|---|---|---|---|---|---|---|---|---|
TRAIN_Q001 | Netcool/Impact (all versions): How is the Exit() action function expected to work with User Defined Functions? Netcool/Impact (all versions)
Using the Exit() action function within a User Defined Function in a Policy will not exit the Policy process. | This is because the Exit() parser function in IPL is designed to exit the immediate scope. To carry the action outside of the User Defined Function to the Policy level one would have to set a variable that is then tested immediately after the User Defined Function call | [
"IBM Exit() action within User Defined Function in Impact Policy Language - United States netcool; impact; netcool/impact; nci; ipl; policy; language; exit; exit(); function; user; defined; custom; udf; parser; action; set; global; variable; var; get; setglobalvar; getglobalvar; globalvar TECHNOTE (FAQ)\n\nQUESTION... | [
"This is because the Exit() parser function in IPL is designed to exit the immediate scope. To carry the action outside of the User Defined Function to the Policy level one would have to set a variable that is then tested immediately after the User Defined Function call"
] | [
0
] | 379 | 588 | 1,965 |
TRAIN_Q003 | How to configure SSL mutual authentication in IBM HTTP Server?
We are running IHS v7 and our application team has a specific webservice that they require SSL mutual authentication to be enabled for at the http server. Does anyone know how to set this up on IHS? Or any documentation?
Thanks
| The following steps help guide you through the proper set up of SSL within the IBM HTTP Server:
1. Confirm that the Global Security Kit (GSKit) is installed and meets the minimum requirements
2. Create a key database file and certificates needed to authenticate the Web server during an SSL handshake
3. Enable SSL directives within the IBM HTTP Server configuration file (httpd.conf)
4. Other considerations when enabling SSL directives within the IBM HTTP Server configuration file (httpd.conf)
5. Information that IBM WebSphere® Support needs to debug SSL configuration and certificate issues related to the IBM HTTP Server | [
"IBM Guide to properly setting up SSL within the IBM HTTP Server - United States ssl; handshake; secure socket layer; handshake failed; enable; ssl config; ssl setup; setup; IHS; crl; revocation; ssl; ssl; ssl; configure; config; config; config TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The following informa... | [
"The following steps help guide you through the proper set up of SSL within the IBM HTTP Server: \n\n 1. Confirm that the Global Security Kit (GSKit) is installed and meets the minimum requirements\n \n \n 2. Create a key database file and certificates needed to authenticate the Web server during an SSL hands... | [] | 3,157 | 4,137 | 14,408 |
TRAIN_Q006 | Is ITNM exposed to Apache CXF vulnerability (CVE-2017-3156)? Is ITNM versions are affected by Apache CXF vulnerability (CVE-2017-3156), If yes then what are all the version will be affected and where I can find the details? | CVEID: CVE-2017-3156 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3156]
DESCRIPTION: Apache CXF could provide weaker than expected security, caused by the failure to use the OAuth2 Hawk and JOSE MAC Validation code. A remote attacker could exploit this vulnerability using timing attacks to obtain sensitive information.
CVSS Base Score: 5.9
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/130249 [https://exchange.xforce.ibmcloud.com/vulnerabilities/130249] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N) | [
"IBM Security Bulletin: IBM Tivoli Network Manager IP Edition is affected by an Apache CXF vulnerability (CVE-2017-3156) - United States SECURITY BULLETIN\n\nSUMMARY\n Vulnerability has been addressed in the Apache CXF component of Tivoli Network Manager IP Edition. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2017-3156 ... | [
"CVEID: CVE-2017-3156 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3156]\nDESCRIPTION: Apache CXF could provide weaker than expected security, caused by the failure to use the OAuth2 Hawk and JOSE MAC Validation code. A remote attacker could exploit this vulnerability using timing attacks to obtain sensi... | [
0
] | 332 | 856 | 2,921 |
TRAIN_Q007 | Why do I get an exception when calling MQ after migrating my BPM environment (2035 MQRC_NOT_AUTHORIZED) ?
We migrated our BPM environment from V8.0 to 8.5.7. When we attempt to call the MQ service we are getting the following exception:
[10/16/17 13:50:05:273 AST] 0000026d SystemOut O
com.ibm.msg.client.jms.DetailedJMSSecurityException: JMSWMQ2013: The
security authentication was not valid that was supplied for QueueManager
'QM1' with connection mode 'Client' and host name 'MQ1(1414)'.
Please check if the supplied username and password are correct on the
QueueManager to which you are connecting.
...
Caused by: com.ibm.mq.MQException: JMSCMQ0001: WebSphere MQ call failed
with compcode '2' ('MQCC_FAILED') reason '2035' ('MQRC_NOT_AUTHORIZED').
at
com.ibm.msg.client.wmq.common.internal.Reason.createException(Reason.jav
a:204)
... 162 more
The same MQ service is working fine in the old BPM environment. User name and password configured for the queue is correct. However, when we check the MQ logs, we observing the username is not used, instead the sys admin user seems to be used. | Default component-managed authentication alias for outbound connections
For cases where it is impractical to change the application to use container-managed security, or to change it to supply a username and password directly on the createConnection call, it is possible to supply a default.
This default is called the "component-managed authentication alias" and cannot be configured via the administrative console (since WebSphere Application Server Version 7.0 when it was removed from the panels MQ connection factories). The below scripting samples show how to configure it using wsadmin:
* JACL:
wsadmin>set cell [ $AdminConfig getid "/Cell:mycell" ]
mycell(cells/mycell|cell.xml#Cell_1)
wsadmin>$AdminTask listWMQConnectionFactories $cell
MyCF(cells/mycell|resources.xml#MQConnectionFactory_1247500675104)
wsadmin>$AdminTask modifyWMQConnectionFactory MyCF(cells/mycell|resources.xml#MQConnectionFactory_1247500675104) { -componentAuthAlias myalias }
MyCF(cells/mycell|resources.xml#MQConnectionFactory_1247500675104)
* Jython:
wsadmin>cell = AdminConfig.getid("/Cell:mycell")
wsadmin>AdminTask.listWMQConnectionFactories(cell)
'MyCF(cells/mycell|resources.xml#MQConnectionFactory_1247500675104)'
wsadmin>AdminTask.modifyWMQConnectionFactory('MyCF(cells/mycell|resos urces.xml#MQConnectionFactory_1247500675104)', "-componentAuthAlias myalias")
'MyCF(cells/mycell|resources.xml#MQConnectionFactory_1247500675104)' | [
"IBM 2035 MQRC_NOT_AUTHORIZED Connecting to WebSphere MQ from WebSphere Application Server via CLIENT Bindings - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This article covers the most common reasons why an application running in WebSphere Application Server receives a 2035 MQRC_NOT_AUTHORIZED... | [
"Default component-managed authentication alias for outbound connections \n\nFor cases where it is impractical to change the application to use container-managed security, or to change it to supply a username and password directly on the createConnection call, it is possible to supply a default. \n\nThis default is... | [] | 2,299 | 4,002 | 16,494 |
TRAIN_Q008 | Is the Requisite Pro (ReqPro) feature/plugin supported with a 64-bit RAD/RSA(4WS) 851+ installation Is the Requisite Pro (ReqPro) feature/plugin supported with a 64-bit install of RAD/RSA(4WS) 851? | the Rational RequisitePro integration features/plugins are not supported or provided. These are only available as 32-bit eclipse plugins. | [
"IBM Rational Application Developer Support Policy for 64 bit technology - United States RSM; RSD; RSA; RAD; caspian64 bit; 64-bit; RAD 7 64 bit; RAD 7 OS; operating system; Rational Application Developer; X64; Windows 64 bit; supported OS; AMD; PMR #13878; 379; 000; 13878379000; 1263677; 64bit; 64 bit; 32 bit; 32b... | [
"the Rational RequisitePro integration features/plugins are not supported or provided. These are only available as 32-bit eclipse plugins."
] | [
6
] | 1,220 | 2,862 | 9,674 |
TRAIN_Q010 | managesdk.sh -listEnabledProfileAll fails with error: Couldn't get file lock.
I am installing WebGUI FP13 and it is failing with the symptoms described in below technote.
https://www-01.ibm.com/support/docview.wss?uid=swg21993160
As described in above technote when I run managesdk.sh script it fails with below errors.
./managesdk.sh -listEnabledProfileAll
Sep 26, 2018 10:14:12 AM java.util.prefs.FileSystemPreferences syncWorld
WARNING: Couldn't flush user prefs: java.util.prefs.BackingStoreException: Couldn't get file lock.
Please let me know what could be the issue? | The non-root ID that is being used to start WebSphere Application Server does not have a user_home directory. Therefore this non-root ID is unable to access the root user's "/etc/.java/.systemPrefs". This produces the aforementioned warning messages every 30 seconds in the profile_root/logs/server_name/systemout.log.
The root ID used to start Websphere Application Server can not find the Java system pref file. | [
"IBM Starting WebSphere Application Server gives warning message - Could not lock User prefs - United States Websphere; startup; FileSystemPreferences; user prefs; prefs; Could not lock User prefs TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Warning message issued during the non-root or root startup of WebSphe... | [
"The non-root ID that is being used to start WebSphere Application Server does not have a user_home directory. Therefore this non-root ID is unable to access the root user's \"/etc/.java/.systemPrefs\". This produces the aforementioned warning messages every 30 seconds in the profile_root/logs/server_name/systemout... | [
1
] | 380 | 738 | 2,737 |
TRAIN_Q011 | Load SPSS 25 on a new computer I purchased SPSS 25 with a 12 month license on Jan 27. I loaded it and used it on my MacBook Pro. I now have a new MacBookPro. I was able to download the program but get a message that says I don't have a license. I do have the activation code. Can you please help me use this product on my new computer? Thanks! | Type (copy/paste) the following command:
sudo chown -R root:admin 20
2. Press Enter/Return.
3. Close Terminal.
4. Launch the License Authorization Wizard.
5. The warning message should no longer appear.
6. License your IBM SPSS Statistics product. | [
"IBM Getting a warning message 'You do not have the correct administrator privileges' when attempting to license a SPSS Statistics product on Mac OS. - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You have successfully installed an IBM SPSS Statistics product on a Mac computer. When you start th... | [
"Type (copy/paste) the following command: \n \n sudo chown -R root:admin 20\n \n 2. Press Enter/Return. \n 3. Close Terminal. \n 4. Launch the License Authorization Wizard. \n 5. The warning message should no longer appear. \n 6. License your IBM SPSS Statistics product."
] | [
1
] | 712 | 1,371 | 4,801 |
TRAIN_Q012 | Are there any instructions for ulimit settings for WebSphere running on Linux? Are there any instructions for ulimit settings for WebSphere running on Linux? | WebSphere Application Server Support recommends setting the ulimit -u or nproc to a value of 131072 when running on Linux to safely account for all the forked threads within processes that could be created. | [
"IBM Insufficient ulimit Value Causes Native OutOfMemory - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n An out of memory may be observed on a system running WebSphere Application Server on Linux or AIX that is due to ulimit restrictions on number of process/threads per user. Further investigatio... | [
"WebSphere Application Server Support recommends setting the ulimit -u or nproc to a value of 131072 when running on Linux to safely account for all the forked threads within processes that could be created."
] | [
3
] | 659 | 998 | 4,263 |
TRAIN_Q014 | NMA agent installation failure
Hello, I'm trying to install the NMA agent from ITM for Virtual Environment package on a Linux x86-64. The preferred method would be remote install, but I'm not even able to perform tamcd addbundles as it complains about missing prerequisites.
If I try to install the agent locally on the Linux machine, the list of available agents does not include NMA agent at all.
Is there a solution to this problem? | The issues should be corrected at Installer level, APAR IV84919 has been opened to fix them.
Anyway, since the correction involves the installation component, it will not be available until next release, when the Installation package will be built again. | [
"IBM Problems installing NMA agent (N4 agent) on Linux x86-64 - United States ITM Virtual environments install NMA N4 unable find bundle prerequisites CI addbundles TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The installation of NMA agent from package ITM for Virtual Environment V7.2.0.3 is failing with both... | [
"The issues should be corrected at Installer level, APAR IV84919 has been opened to fix them. \n\nAnyway, since the correction involves the installation component, it will not be available until next release, when the Installation package will be built again."
] | [
1
] | 862 | 1,646 | 5,988 |
TRAIN_Q016 | What can be done about "Too many open files" messages in the DASH systemOut? What can be done about "Too many open files" messages in the DASH systemOut log? | The command ulimit -Xa will display all current settings that are set for the current login session, where X represents the hard (H) or soft (S) limits to be displayed. By default, if no value is supplied for X, soft limits will be displayed. However if a process is already running, it may have a different ulimit configurations than the current shell that you run the ulimit -a command in. | [
"IBM Guidelines for setting ulimits (WebSphere Application Server) - United States ulimits; linux; unix; aix; openfiles; opensockets; sockets; socket; files; ulimit-n; limits.conf; configuration; security; etc; root; init; crontask; cron; nodeagent; dmgr; appserver; server; applicationserver; application; nofile; u... | [
"The command ulimit -Xa will display all current settings that are set for the current login session, where X represents the hard (H) or soft (S) limits to be displayed. By default, if no value is supplied for X, soft limits will be displayed. However if a process is already running, it may have a different ulimit ... | [
1
] | 2,147 | 3,536 | 13,955 |
TRAIN_Q017 | Does Portal 6.1.x support Oracle 12c?
We are running Portal Server v6.1.0.6 and I need to know what the newest version of Oracle that is supported with the WPS 6.1.0.6?
Specifically, if Oracle 12c is not supported, what version of Oracle 11g is? | Oracle 11gR2 V11.2.0.1 (including RAC) | [
"IBM WebSphere Portal V6.1.0.5 and V6.1.5.2 hardware and software requirements - AIX - United States DSRdoc; SystemRequirementsDocument; prereq; coreq; installation prerequisites; 6105eGA 6152eGA V6105 V6.1.0.5 6.1.0.5 6105 6152 PRODUCT DOCUMENTATION\n\nABSTRACT\n IBM WebSphere Portal V6.1.0.5 and 6.1.5.2 hardware ... | [
"Oracle 11gR2 V11.2.0.1 (including RAC)"
] | [
11
] | 2,549 | 7,361 | 21,949 |
TRAIN_Q018 | Why does the transaction time out when I try to delete a virtual portal? Transaction timeout occurs when I try to delete a virtual portal. Managed pages is enabled. Why? | With the introduction of Managed Pages in WebSphere Portal 8.0, virtual portal deletions require more transaction time when removing from the system. This increased transaction time can lead to an error situation if either of the following timeouts is exceeded:
* the total and/or maximum transaction lifetime timeout value(s) for the server
* the WCM component's transaction timeout | [
"IBM Deletion of virtual portal fails with transaction timeout - United States virtual portal; timeout; delete; portlet; EJPAH4000E; EJPEB0804E; rollbackexception; admin; WTRN0006W TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nAttempt to delete virtual portal via Virtual Portal Manager portlet fails with error:\n\nEJPAH40... | [
"With the introduction of Managed Pages in WebSphere Portal 8.0, virtual portal deletions require more transaction time when removing from the system. This increased transaction time can lead to an error situation if either of the following timeouts is exceeded: \n\n * the total and/or maximum transaction lifetime ... | [
0
] | 395 | 2,191 | 6,491 |
TRAIN_Q020 | HATS Plugin Download
Hi
I have RDZ 9.0 and want to install the HATS plugin.
I've downloaded from this link:
http://www.ibm.com/developerworks/downloads/ws/whats/
HATS 9.0.0.0 but it won't install because RDZ itself is not enough and it sais I need one of the following:
IBM Rational Application Developer for WebSphere Software
IBM Rational Software Architect for WebSphere Software
IBM Rational Developer for i for SOA Construction
IBM Rational Business Developer
IBM Integration Developer
which I don't have.
Where can I download the HATS version that is compatible with RDZ 9.0 and doesn't need anything else? | For installation instructions, see Installing HATS [http://pic.dhe.ibm.com/infocenter/hatshelp/v90/topic/com.ibm.hats.doc/doc/gsinstal.htm] in the Rational Host Access Transformation Services (HATS) V9.0 Information Center. | [
"IBM Rational Host Access Transformation Services 9.0 - United States service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES\n\nABSTRACT\n IBM Rational Host Access Transformation Services 9.0 has been made generally available and contains fixes to version 9.0. \n\nDOWNLOAD DESCRIPTION... | [
"For installation instructions, see Installing HATS [http://pic.dhe.ibm.com/infocenter/hatshelp/v90/topic/com.ibm.hats.doc/doc/gsinstal.htm] in the Rational Host Access Transformation Services (HATS) V9.0 Information Center."
] | [
2
] | 857 | 1,760 | 6,954 |
TRAIN_Q026 | Where can I find the ITM VMware VI Agent Reports package for v 7.2?
I am only able to find ver 6x reports. My initial search for the v7.2 reports took me to this link but it does not have v 7.2:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/W22ac5f3ebabf_4ff4_bd55_1a897c9a443e/page/Report%20Catalog
| Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] 7.2.0.2-TIV-ITM_VMWVI_RPT-IF0001 23 Jan 2015 English 53552332 FC | [
"IBM Monitoring for Virtual Environments: VMware VI 7.2.0.2-TIV-ITM_VMWVI_RPT-IF0001 - United States DOWNLOADABLE FILES\n\nABSTRACT\n This is an Interim Fix for IBM Tivoli Monitoring for Virtual Environments: VMware VI 7.2 Fix Pack 2 reports \n\nDOWNLOAD DESCRIPTION\n(C) Copyright International Business Machines C... | [
"Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options \nWhat is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] 7.2.0.2-TIV-ITM_VMWVI_RPT-IF0001 23 Jan 2015 English 53552332 FC"
] | [
16
] | 1,576 | 3,507 | 13,437 |
TRAIN_Q027 | Why are we not able to create new pages using the Manage Pages Portlet? We are using Portal 8.5 on Windows,
From WebSphere Portal Administration console. we go to ‘Manage Pages’- > Select ‘Content root’ item from table -> ‘New Page’ button, after entering the new page details and hitting OK we receive following error:
EJPAS0017E: Unable to create PageName
The error in SystemOut.log shows:
DefaultTransa E Message: Could not save object in repository.,
Cause: javax.jcr.RepositoryException: RT0002E: Error while calling a function createItems of PLS data manager
com.ibm.workplace.wcm.services.repository.RepositoryException:
Message: Could not save object in repository., Cause: javax.jcr.RepositoryException: RT0002E: Error while calling a function createItems of PLS data manager
...
Caused by: com.ibm.icm.da.DBAccessException:
java.sql.SQLFeatureNotSupportedException: DSRA1300E: Feature is not implemented: PreparedStatement.setBinaryStream
at com.ibm.icm.da.portable.data.WideTableData.changeItems(WideTableData.java:857) | The JDBC driver does not meet WebSphere Portal v8's prerequisites. | [
"IBM JDBC driver or database insufficiencies cause administration portlets to fail. - United States RT0002E; JDBC; database; driver; RepositoryException; PLS; EJPAS0017E TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nYou attempt to create a new page via the Manage Pages portlet or add a portlet to a page via the Edit Layou... | [
"The JDBC driver does not meet WebSphere Portal v8's prerequisites."
] | [
2
] | 313 | 781 | 2,799 |
TRAIN_Q028 | Help with Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031) I need to understand details regarding Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031). | CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]
DESCRIPTION:Apache Commons FileUpload, used in IBM WebSphere MQ File Transfer Edition, could allow deserialization of untrusted data in the DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.
CVSS Base Score: 9.8
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) | [
"IBM Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031) - United States SECURITY BULLETIN\n\nSUMMARY\n The DiskFileItem class in Apache Commons Fileupload before version 1.3.3, used in IBM WebSphere MQ File Transfer Edition, specifica... | [
"CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION:Apache Commons FileUpload, used in IBM WebSphere MQ File Transfer Edition, could allow deserialization of untrusted data in the DiskFileItem class of the FileUpload library. A remote attacker could exploit this vul... | [
1
] | 348 | 827 | 2,989 |
TRAIN_Q029 | TWS / DWC and WebSphere 8.5.5.4+ WebSphere for TWS & DWC were upgraded to 8.5.5.4 on most servers in a particular environment. However, any TWS servers that still had 8.5.5.2, could no longer be seen by the new DWC / WAS 8.5.5.4 servers. Those lower WAS version engines could not be added to the DWC.
Errors seen are:
AWSUI0833E The operation could not be completed. There has been a communication failure.
The internal message is: AWSJCO005E WebSphere Application Server has given the following error: Error getting WsnNameService properties.
What is the reason? | DWC 9.3 is packaged with WAS 8.5.5.4 and due to known vulnerabilities has SSLV3 disabled. However TWS 9.2 and earlier versions use SSLv3 by default and so the DWC 9.3 cannot connect | [
"IBM How Connect TDWC 9.3 to TWS Engine lower level release - United States dwc 93; connect; SSL ; TLS TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n DWC 9.3 users cannot connect to TWS Engine lower level releases (8.5.1 until 9.2) \n\nSYMPTOM\nUnable to connect to TWS 8.5.1 ,8.6 or 9.1/9.2 from DWC 9.3. \n\nChe... | [
"DWC 9.3 is packaged with WAS 8.5.5.4 and due to known vulnerabilities has SSLV3 disabled. However TWS 9.2 and earlier versions use SSLv3 by default and so the DWC 9.3 cannot connect"
] | [
0
] | 277 | 658 | 2,101 |
TRAIN_Q031 | Request fails with "non idempotent request method - RFC 2616 sec 10.3. " When a request is routed through DataPower and a redirect is done on a POST, the redirect will fail in DataPower and we can expect the following message to be logged in the error message: "non idempotent request method - RFC 2616 sec 10.3." How do I solve the problem? | To resolve the issue, the IBM WebSphere DataPower SOA appliance web application firewall can be configured to handle these "302 Redirects". | [
"IBM Handling 302 redirect error message in a Web Application Firewall - United States HTTP; Redirect; 302; non idempotent TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n DataPower is preventing POST based HTTP redirect in accordance with RFC and displays this as part of the error in the logs:\n\nRedirect and fai... | [
"To resolve the issue, the IBM WebSphere DataPower SOA appliance web application firewall can be configured to handle these \"302 Redirects\"."
] | [
3
] | 414 | 1,066 | 3,410 |
TRAIN_Q033 | Scheduled reports fail after changing password Scheduled reports fail after changing password | For IBM Cognos Business Intelligence(BI) deployments that do not implement a single sign-on (SSO) solution, stored credentials used for running scheduled activities can be automatically updated. When a user logs into the IBM Cognos BI application with a user name and password, the trusted credential used to run schedules when not logged in will be refreshed as well. This removes the burden from the end user of having to remember to manually refresh their trusted credentials and may eliminate failed activities caused by changed or expired user credentials.
The credential refresh behaviour is controlled by the Security > Authentication > Automatically renew trusted credential setting in Cognos Configuration. | [
"IBM Automatically renew trusted credential - United States security; trusted credentials SSO renew TECHNOTE (FAQ)\n\nQUESTION\n How do I choose the value to use for the Security > Authentication > Automatically renew trusted credential setting? \n\nANSWER\nFor IBM Cognos Business Intelligence(BI) deployments that ... | [
"For IBM Cognos Business Intelligence(BI) deployments that do not implement a single sign-on (SSO) solution, stored credentials used for running scheduled activities can be automatically updated. When a user logs into the IBM Cognos BI application with a user name and password, the trusted credential used to run sc... | [
0
] | 431 | 630 | 2,902 |
TRAIN_Q034 | ITNM 4.2 Fix Pack 3 link and build number?. ITNM 4.2 FP3 is available, if yes then where we can download?. | http://www.ibm.com/support/knowledgecenter/en/SSSHRK_4.2.0/itnm/ip/wip/relnotes/reference/nmip_rn.html?view=kc#relnotes__description | [
"IBM Tivoli Network Manager IP Edition 4.2.0 Fix Pack 3, 4.2.0-TIV-ITNMIP-FP0003 - United States DOWNLOADABLE FILES\n\nABSTRACT\n This fix pack is a cumulative fix release and addresses several APARs and internally found issues since the release of Tivoli Network Manager IP Edition 4.2.0 Fix Pack 2. \n\nDOWNLOAD D... | [
"http://www.ibm.com/support/knowledgecenter/en/SSSHRK_4.2.0/itnm/ip/wip/relnotes/reference/nmip_rn.html?view=kc#relnotes__description"
] | [
5
] | 505 | 2,463 | 6,760 |
TRAIN_Q038 | We want to backout the Cognos component of Business Monitor to a previous version. What do we have to take care of? We want to backout the Cognos component of Business Monitor to a previous version. What do we have to take care of? | Stop the Cognos service and ensure that Cognos Configuration is not running.
2. When setting up the configuration of a newly installed Cognos BI environment, it is important to note that if you configure the new installation against the original content store, it is permanently upgraded to the new version and can no longer be used in the original environment. As a result, always create a backup of the content store prior to upgrading.
If a roll back to the original version is required, you can simply restore the backup. However, any work done after the content store has been upgraded (reports, models, security, etc...) to the new version will be lost, as all of this information is saved in the content store.
If you try to revert back to an earlier environment configured against the upgraded content store, you will get an error similar to the one below:
CM-CFG-5027 Unable to upgrade the content store to the to the version N that is compatible with this version of Content Manager. The current version of the content store is M.
3. Also, please refer to the notes on the fix pack which would include perquisites on Backup/Restore of content store and also other requirements.
4. For versions 8 - 10.2.1: In the <cognos_install>/uninstall/backup directory there will be a list of date stamped folders with the applied fix packs and/or interim fixes.
For versions 10.2.1 FP1 and above: This is stored in the <cognos_install>/bkp directory
5. Go into the folders and check the cmplst.txt file and check for the correct version to revert to.
6. Once the correct version is found, copy the contents of the whole folder and paste it at the <cognos_install> level, which will overwrite the files applied by fix pack or interim fix update.
7. Start the Cognos service. | [
"IBM How to Rollback From a Fix Pack or Interim Fix to an Earlier Build - United States uninstall; revert; downgrade; hotsite; HS; out; fixpack TECHNOTE (FAQ)\n\nQUESTION\n There may be times when there is a need to remove a previously installed Fix Pack or Interim Fix (hotsite) and revert to the original installed... | [
"Stop the Cognos service and ensure that Cognos Configuration is not running. \n 2. When setting up the configuration of a newly installed Cognos BI environment, it is important to note that if you configure the new installation against the original content store, it is permanently upgraded to the new version and c... | [] | 513 | 688 | 2,994 |
TRAIN_Q039 | How to remove the default -Xcompressedrefs from my WebSphere Application Server My understanding is that for performance reasons, the WebSphere Application server on 64bit JVMs is, by default, using compressed references (-Xcompressedrefs). Due to native OutOfMemory error, I would like to remove that default, so there is no such limitation imposed on my native memory size. | To avoid this problem, the generic JVM argument [http://www-01.ibm.com/support/docview.wss?uid=swg21417365] -Xgc:preferredHeapBase=<address> [http://publib.boulder.ibm.com/infocenter/javasdk/v6r0/topic/com.ibm.java.doc.diagnostics.60/diag/understanding/mm_compressed_references.html] can be used to ensure the Java heap is allocated above the 4GB address space. This will leave more room for the Class Pointer and Monitor/Lock memory. | [
"IBM Using -Xgc:preferredHeapBase with -Xcompressedrefs - United States TECHNOTE (FAQ)\n\nQUESTION\n \"Why does the JVM report a native out-of-memory (NOOM) when using compressed references? I am using a 64bit JVM and I clearly have plenty of memory left. How can I resolve this problem?\" \n\nCAUSE",
"*In this n... | [
"To avoid this problem, the generic JVM argument [http://www-01.ibm.com/support/docview.wss?uid=swg21417365] -Xgc:preferredHeapBase=<address> [http://publib.boulder.ibm.com/infocenter/javasdk/v6r0/topic/com.ibm.java.doc.diagnostics.60/diag/understanding/mm_compressed_references.html] can be used to ensure the Java ... | [
6
] | 1,467 | 3,187 | 11,345 |
TRAIN_Q040 | Is it recommended to use symbolic links when installing Omnibus 8.1 fixpacks? Is it recommended to use symbolic links when installing Omnibus 8.1 fixpacks? | You install IBM Installation Manager by using symbolic links at the root level for the agent data location or the installation location or for both locations and after a system change or system restart you cannot start Installation Manager or you cannot use Installation Manager to update or uninstall products. | [
"IBM Installation Manager does not work if symbolic links are used for Installation Manager of installed product locations - United States RN1.5; RN1.5.1; RN1.5.0.1; RN1.5.2; RN1.5.3; RN1.6; RN1.6.1; RN1.6.2; RN1.6.3; RN1.6.3.1; RN1.7; RN1.7.1; RN1.7.2; SRX; 1628092; RATLC02668456; IPL; Symlink TECHNOTE (TROUBLESHO... | [
"You install IBM Installation Manager by using symbolic links at the root level for the agent data location or the installation location or for both locations and after a system change or system restart you cannot start Installation Manager or you cannot use Installation Manager to update or uninstall products."
] | [
0
] | 342 | 526 | 2,315 |
TRAIN_Q041 | Security Bulletin: IBM MQ Appliance is affected by a Network Security Services (NSS) vulnerability (CVE-2017-5461) I need to understand details regarding Security Bulletin: IBM MQ Appliance is affected by a Network Security Services (NSS) vulnerability (CVE-2017-5461). Where can I find this information? | CVEID:CVE-2017-5461 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-5461]
DESCRIPTION:Mozilla Firefox could allow a remote attacker to execute arbitrary code on the system, caused by an out-of-bounds write during Base64 decoding operation in the Network Security Services (NSS) library. By persuading a user to visit a specially-crafted website, a remote attacker could exploit this vulnerability using unknown attack vectors to execute arbitrary code on the vulnerable system or cause a denial of service.
CVSS Base Score: 8.8
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/125002 [https://exchange.xforce.ibmcloud.com/vulnerabilities/125002]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H) | [
"IBM Security Bulletin: IBM MQ Appliance is affected by a Network Security Services (NSS) vulnerability (CVE-2017-5461) - United States SECURITY BULLETIN\n\nSUMMARY\n IBM MQ Appliance has addressed a vulnerability in Network Security Services (NSS).",
"VULNERABILITY DETAILS\nCVEID:CVE-2017-5461 [http://cve.mitre... | [
"CVEID:CVE-2017-5461 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-5461]\nDESCRIPTION:Mozilla Firefox could allow a remote attacker to execute arbitrary code on the system, caused by an out-of-bounds write during Base64 decoding operation in the Network Security Services (NSS) library. By persuading a use... | [
1
] | 341 | 975 | 3,247 |
TRAIN_Q042 | Non-admin users cannot access webDAV filestore. What is the likely reason? A non-admin user trying to access the webDAV filestore is unable to do so and they see the below exception in the portal logs:
Caused by: com.ibm.icm.da.DBAccessException: User id can not be null at com.ibm.icm.da.portable.connection.Logon.logon(Logon.java:159) at com.ibm.icm.da.portable.connection.ConnectionManager.logon(ConnectionManager.java:45) | Create/update the store.puma_default.user.fbadefault.filter custom property for the WP PumaStoreService Resource Environment Provider via the Integrated Solutions Console to an attribute that exists for all Portal users in the backend user registry (for example, "cn"). | [
"IBM Policy (EJQAB0067E) and JCR Login (WSP0005E) exceptions in System*.logs - United States EJQAB0067E; WSP0005E; LoginException; policy; theme; attribute; JCR TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nPolicy (EJQAB0067E) and JCR Login (WSP0005E) exceptions occur in the System* logs when accessing Portal pages after ... | [
"Create/update the store.puma_default.user.fbadefault.filter custom property for the WP PumaStoreService Resource Environment Provider via the Integrated Solutions Console to an attribute that exists for all Portal users in the backend user registry (for example, \"cn\")."
] | [
3
] | 365 | 924 | 3,201 |
TRAIN_Q043 | What is the equivalent of the .LG0 file for the OS agent - A4 - on i5 systems? What is the equivalent of the .LG0 file for the OS agent - A4 - on i5 systems? | The pdcollect tool for the IBM i OS agent allows you to easily and quickly collect the most commonly used information from an IBM i system for IBM Support to investigate a problem. The tool gathers log files, configuration information, version information, job information, message queue information, and basic system information. | [
"IBM Pdcollect tool for ITM IBM i OS agent - United States ITM_TEMA_DIST_CONFIGURATION ITM_i5_Agent 5724C04 A4 OS/400 i5/OS IBMi IBM i pdcollect TECHNOTE (FAQ)\n\nQUESTION\n How do I collect logs and files for the IBM i OS agent? \n\nANSWER\nThe pdcollect tool for the IBM i OS agent allows you to easily and quickly... | [
"The pdcollect tool for the IBM i OS agent allows you to easily and quickly collect the most commonly used information from an IBM i system for IBM Support to investigate a problem. The tool gathers log files, configuration information, version information, job information, message queue information, and basic syst... | [
0
] | 334 | 573 | 2,229 |
TRAIN_Q045 | Unable to add the document using content Navigator. We are getting the following error code. CIWEB1158. The user is unable to add the document using content Navigator. We are getting the following error code. CIWEB1158. | User does not have Create_Instance right on the security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes and cannot create these objects when adding documents. | [
"IBM Insufficient Access Error adding documents to FileNet Content Engine - United States FNRCE0001E; E_ACCESS_DENIED; unable to add document TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n User is getting a security error when attempting to add a document to a folder in an object store via FileNet Workplace XT o... | [
"User does not have Create_Instance right on the security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes and cannot create these objects when adding documents."
] | [
0
] | 219 | 425 | 1,756 |
TRAIN_Q046 | Does Linux KVM monitoring agent support CANDLEDATA function? Does Linux KVM monitoring agent in ITM support CANDLEDATA function? | The CANDLEDATA mechanism is available with ITM 6.30.05.00. | [
"IBM IV67523 Move local data from CANDLEHOME to another file system - United States 6.30.05.00 CANDLEHOME CANDLEDATA itmCANDLEDATA.sh TECHNOTE (FAQ)\n\nQUESTION\n How do I move local data such as configuration files, log files, historical data, etc. from CANDLEHOME to a different file system? \n\nCAUSE\nSince its i... | [
"The CANDLEDATA mechanism is available with ITM 6.30.05.00."
] | [
1
] | 2,641 | 4,623 | 15,858 |
TRAIN_Q047 | Help with Security Bulletin: Malicious File Download vulnerability in IBM Business Process Manager (BPM) and WebSphere Lombardi Edition (WLE) - CVE-2016-9693 Where can I find information for Security bulletin: Malicious File Download vulnerability in IBM Business Process Manager (BPM) and WebSphere Lombardi Edition (WLE) - CVE-2016-9693? | CVEID:CVE-2016-9693 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-9693]
DESCRIPTION:IBM Business Process Manager has a file download capability that is vulnerable to a set of attacks. Ultimately, an attacker can cause an unauthenticated victim to download a malicious payload. An existing file type restriction can be bypassed so that the payload might be considered executable and cause damage on the victim's machine.
CVSS Base Score: 7.1
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/119517 [https://exchange.xforce.ibmcloud.com/vulnerabilities/119517]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L) | [
"IBM Security Bulletin: Malicious File Download vulnerability in IBM Business Process Manager (BPM) and WebSphere Lombardi Edition (WLE) - CVE-2016-9693 - United States SECURITY BULLETIN\n\nSUMMARY\n A comma separated file (CSV) download feature exists in IBM BPM and WLE and is available for anonymous users. An at... | [
"CVEID:CVE-2016-9693 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-9693]\nDESCRIPTION:IBM Business Process Manager has a file download capability that is vulnerable to a set of attacks. Ultimately, an attacker can cause an unauthenticated victim to download a malicious payload. An existing file type restr... | [
1
] | 768 | 2,634 | 7,713 |
TRAIN_Q049 | Help with Security Bulletin: A security vulnerability has been identified in WebSphere Application Server shipped with WSRR (CVE-2017-1731) I need to understand details regarding Security Bulletin: Vulnerability identified in IBM WebSphere Application Server shipped with IBM WebSphere Service Registry and Repository (CVE-2017-1741). We are running WAS traditional V8.5. What is the recommended fix? | · Upgrade to a minimal fix pack levels as required by interim fix and then apply Interim Fix PI89498 [http://www-01.ibm.com/support/docview.wss?uid=swg24044512]
--OR--
· Apply Fix Pack 8.0.0.15 or later. | [
"IBM Security Bulletin: Potential Privilege Escalation in WebSphere Application Server Admin Console (CVE-2017-1731) - United States SECURITY BULLETIN\n\nSUMMARY\n There is a potential privilege escalation in WebSphere Application Server Admin Console. \n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2017-1731 [http://cve.... | [
"· Upgrade to a minimal fix pack levels as required by interim fix and then apply Interim Fix PI89498 [http://www-01.ibm.com/support/docview.wss?uid=swg24044512] \n--OR-- \n· Apply Fix Pack 8.0.0.15 or later."
] | [
3
] | 537 | 1,778 | 5,396 |
TRAIN_Q050 | Does JazzSM 1.1.2.1 support HTTP access? Does JazzSM 1.1.2.1 support HTTP access? | By default, the Jazz™ for Service Management application server requires HTTPS access. You can set up the environment for both HTTP and HTTPS, however HTTP access is not supported. | [
"IBM Configuring access for HTTP and HTTPS in Jazz for Service Management - United States jazzsm11relnotes; jazzsm1101relnotes; jazzsm1102; jazzsm1103relnotes; relnotes; jazzsm1110relnotes; jazzsm1120relnotes; jazzsm1121relnotes; HTTP; HTTPS TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n By default, the Jazz™ fo... | [
"By default, the Jazz™ for Service Management application server requires HTTPS access. You can set up the environment for both HTTP and HTTPS, however HTTP access is not supported."
] | [
0
] | 349 | 970 | 3,499 |
TRAIN_Q052 | Help with Security Bulletin: IBM MQ is affected by a potential denial of service to channel processes (CVE-2017-1557) I need to understand details regarding Security Bulletin: IBM MQ is affected by a potential denial of service to channel processes (CVE-2017-1557). Where can I find this information? | CVEID:CVE-2017-1557 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1557]
DESCRIPTION:IBM MQ could allow an authenticated user with authority to send a specially crafted request that could cause a channel process to cease processing further requests.
CVSS Base Score: 4.3
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/131547 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131547]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L) | [
"IBM Security Bulletin: IBM MQ is affected by a potential denial of service to channel processes (CVE-2017-1557) - United States SECURITY BULLETIN\n\nSUMMARY\n An IBM MQ application with authority to connect to a remote queue manager could send a malicious request that could cause undefined behaviour within the ch... | [
"CVEID:CVE-2017-1557 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1557]\nDESCRIPTION:IBM MQ could allow an authenticated user with authority to send a specially crafted request that could cause a channel process to cease processing further requests.\nCVSS Base Score: 4.3\nCVSS Temporal Score: Seehttps://... | [
1
] | 348 | 959 | 2,999 |
TRAIN_Q053 | P8 CPE 5.2.1 error: FNRCC0110E - ERROR FixedContentProviderCache.getProvider failed to init provider
New P8 CPE 5.2.1 install does not see the Centera Fixed Storage. The following error is returned:
FNRCC0110E: CONTENT_FCP_OPERATION_FAILED: The [initialize] operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenteraFCP(0)] failed. FPLibrary (Not found in java.library.path)
What is the cause? | Changes made to the setCenteraLibPath.sh or setCenteraLibPath were not picked up by the WAS startup script. The WAS Content Engine instance was restarted from within the WAS console and not from the command line. In this Instance the setCenteraLibPath.sh file was added to the setupcmdLine.sh file but was not recognized . This caused the CenteraSDK path to not be loaded. | [
"IBM Unable to add Centera Device in FileNet Content Engine - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Errors received clicking \"Test Connection\" when configuring Centera Device in FileNet Enterprise Manager \n\nSYMPTOM\nAfter entering configuration information in FEM Fixed Content Device... | [
"Changes made to the setCenteraLibPath.sh or setCenteraLibPath were not picked up by the WAS startup script. The WAS Content Engine instance was restarted from within the WAS console and not from the command line. In this Instance the setCenteraLibPath.sh file was added to the setupcmdLine.sh file but was not recog... | [
2
] | 271 | 693 | 2,464 |
TRAIN_Q054 | I am running WebSphere App server on 64bit JVM with plenty of free system memory, how come I still get Native OutOfMemory errors (NOOM)? I am running WebSphere App server on 64bit JVM with plenty of free system memory, how come I still get Native OutOfMemory errors (NOOM)? | when using compressed references? I am using a 64bit JVM and I clearly have plenty of memory left. How can I resolve this problem?"
CAUSE
*In this note, please refer to Java Versioning: Java Version.Release.ServiceRelease.FixPack
ex: Java 7.1.4.6 is the same as Java 7.1 SR4 FP6 is the same as Java 7 R1 SR4 FP6.
The IBM JVM will automatically use compressed references [http://publib.boulder.ibm.com/infocenter/javasdk/v6r0/topic/com.ibm.java.doc.diagnostics.60/diag/understanding/mm_compressed_references.html]when using a maximum heap size less than 25GB. This automated behavior was introduced in Java 6.1.5.0 and Java 7.0.4.0*. Compressed references (CR) decreases the size of Java objects making better use of available memory space. This better use of space results in improved JVM performance. *(Java 7.0.1.1 and later uses compressed references by default on z/OS)
See Introducing WebSphere Compressed Reference Technology [ftp://public.dhe.ibm.com/software/webserver/appserv/was/WAS_V7_64-bit_performance.pdf] for detailed information on how Compressed References work.
"When using compressed references, the size of the field used in the Java object for the Class Pointer and the Monitor/Lock is 32 bits instead of the 64bits that would be available in non-compressed mode. Because we are using 32 bits to store the location of these, and they are located in native (non-Java heap) memory, they must be allocated in the first 4GB of the address space - the maximum range we can address with the 32 bits." | [
"IBM Using -Xgc:preferredHeapBase with -Xcompressedrefs - United States TECHNOTE (FAQ)\n\nQUESTION\n \"Why does the JVM report a native out-of-memory (NOOM) when using compressed references? I am using a 64bit JVM and I clearly have plenty of memory left. How can I resolve this problem?\" \n\nCAUSE",
"*In this n... | [
"when using compressed references? I am using a 64bit JVM and I clearly have plenty of memory left. How can I resolve this problem?\" \n\nCAUSE\n \n\n*In this note, please refer to Java Versioning: Java Version.Release.ServiceRelease.FixPack \nex: Java 7.1.4.6 is the same as Java 7.1 SR4 FP6 is the same as Java 7 R... | [] | 1,467 | 3,187 | 11,345 |
TRAIN_Q055 | P8 CPE 5.2.1 error: FNRCC0110E - ERROR FixedContentProviderCache.getProvider failed to init provider
New P8 CPE 5.2.1 install does not see the Centera Fixed Storage. The following error is returned:
FNRCC0110E: CONTENT_FCP_OPERATION_FAILED: The [initialize] operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenteraFCP(0)] failed. FPLibrary (Not found in java.library.path)
How do I fix this? | After making any changes to the setCenteraLibPath.sh or setCenteraLibPath.bat file restart WebSphere from the IBM console or the changes will not be detected. | [
"IBM Unable to add Centera Device in FileNet Content Engine - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Errors received clicking \"Test Connection\" when configuring Centera Device in FileNet Enterprise Manager \n\nSYMPTOM\nAfter entering configuration information in FEM Fixed Content Device... | [
"After making any changes to the setCenteraLibPath.sh or setCenteraLibPath.bat file restart WebSphere from the IBM console or the changes will not be detected."
] | [
2
] | 271 | 693 | 2,464 |
TRAIN_Q056 | What exactly is "wpcollector" in WebSphere Portal Server? I've been told to get wpcollector output? What exactly is this? | Wpcollector is a command line tool that automates the collection of portal logs and configuration files. Using automated log collection early in the Case life cycle can greatly reduce the number of doc requests that are made by Support. | [
"IBM Automated data collection capability provided by wpcollector tool - United States wpcollector isalite isa lite data collection collector diagnostics TECHNOTE (FAQ)\n\nQUESTION\n What are the benefits of the wpcollector tool? How do I use this tool? \n\nANSWER\nWpcollector is a command line tool that automates ... | [
"Wpcollector is a command line tool that automates the collection of portal logs and configuration files. Using automated log collection early in the Case life cycle can greatly reduce the number of doc requests that are made by Support."
] | [
0
] | 459 | 812 | 3,050 |
TRAIN_Q058 | Portal v8.5 install fails with INSTCONFFAILED - No Portral logs are written Portal v8.5 install fails with INSTCONFFAILED - No Portral logs are written | The parsing code is updated so the problem no longer occurs.
The fix for this APAR is currently targeted for inclusion in
fix pack 8.5.5.6. | [
"IBM PI37248: A PROPERTY FILE BASED CONFIGURATION (PFBC) FILE MIGHT FAIL TO AP PLY. - United States FIXES ARE AVAILABLE\n8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035]\n8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.c... | [
"The parsing code is updated so the problem no longer occurs.\n \n The fix for this APAR is currently targeted for inclusion in\n fix pack 8.5.5.6."
] | [
5
] | 801 | 1,676 | 4,856 |
TRAIN_Q059 | Uninstalling I5 OS agent failed
I need to uninstall the I5OS agent before reinstalling a newer release of the same.
Command: DLTLICPGM LICPGM(5724C04)
is anyway failing and I don't know how to proceed further.
Can you please let me know the manual steps to uninstall the i5OS agent correctly ? | To delete the ITM i5/OS agent do the following :-
First try DLTLICPGM 5724C04 for the Tivoli agent. If that does not work then do
the following i5/OS commands :
DLTLIB QAUTOMON
DLTLIB QAUTOTMP
DLTUSRPRF QAUTOMON and choose to remove all objects owned by this user.
start qsh
delete /QIBM/USERDATA/IBM/ITM and all sub directories in it.
delete /QIBM/PRODDATA/IBM/ITM and all sub directories in it.
Retry the RSTLICPGM commands specified in the user guide. | [
"IBM Removing a failed install from the ITM i5/OS agent - United States i5 removal TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If an ITM i5/OS agent DLTLICPGM 5724C04 command fails then we have to remove the various parts of the agent that have been installed. This has to be done by hand because the DLTLICPGM... | [
"To delete the ITM i5/OS agent do the following :- \n\nFirst try DLTLICPGM 5724C04 for the Tivoli agent. If that does not work then do \nthe following i5/OS commands : \n\nDLTLIB QAUTOMON \nDLTLIB QAUTOTMP \nDLTUSRPRF QAUTOMON and choose to remove all objects owned by this user.\n\nstart qsh \ndelete /QIBM/USERDATA... | [] | 202 | 586 | 1,596 |
TRAIN_Q063 | How to get the ODM 8.5.1.2 fixpack of ODM 8.5.1.1? ODM 8.5.1.2 fixpack is not listed in Fix Central when installed platform ODM 8.5.1.1 is used: http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/WebSphere+Operational+Decision+Management&release=8.5.1.1&platform=All&function=all | This cumulative fix pack updates Operational Decision Manager V8.5.1 and V8.5.1.1 to V8.5.1.2. | [
"IBM Operational Decision Manager V8.5.1.2 Fix Pack - United States DOWNLOADABLE FILES\n\nABSTRACT\n This cumulative fix pack updates Operational Decision Manager V8.5.1 and V8.5.1.1 to V8.5.1.2. \n\nDOWNLOAD DESCRIPTION\nThis fix pack is entitled. Only customers who have purchased Operational Decision Manager V8.... | [
"This cumulative fix pack updates Operational Decision Manager V8.5.1 and V8.5.1.1 to V8.5.1.2."
] | [
0
] | 759 | 2,520 | 7,468 |
TRAIN_Q064 | Support of RHEL 5.8 and Liberty 8.5.5.11 with JAVA 8.0 We are running RHEL 5.8 and 5.11 with Liberty 8.5.5.11 and want to run JAVA 8.0 . Is it Supported ? | Operating System minimums:
* AIX
* AIX 6.1 TL7
AIX 7.1 TL3
* HP-UX IA64
* HP-UX 11i v3 (11.31)
* IBM i
* IBM i V7R1
* Linux
* RedHat Enterprise Linux 6 | [
"IBM WebSphere SDK Java Technology Edition 8.0 Minimum Supported Operating Systems - United States RELEASE NOTES\n\nABSTRACT\n IBM WebSphere SDK Java Technology Edition 8.0 Minimum Supported Operating Systems \n\nCONTENT\nWebSphere Application Server 8.5.5 announced IBM WebSphere SDK Java Technology Edition 8.0 as... | [
"Operating System minimums: \n\n * AIX\n * AIX 6.1 TL7 \n AIX 7.1 TL3 \n * HP-UX IA64\n * HP-UX 11i v3 (11.31) \n * IBM i\n * IBM i V7R1 \n * Linux\n * RedHat Enterprise Linux 6"
] | [] | 348 | 525 | 1,810 |
TRAIN_Q065 | For Solaris how to write verbose gc output to a log file other than the native_stdout? A customer asked why no gc logs generated even if they use the -Xverbosegc option. So How can I write verbose gc output to a log file other than the native_stdout for SunOS? | Add the following parameters to the generic JVM arguments:
-XX:+PrintGCDetails
-XX:+PrintGCDateStamps
-XX:+PrintHeapAtGC
-Xloggc:/tmp/gc.log | [
"IBM Writing Verbose GC To A Specified Log In Solaris and HP-UX - United States verbosegc log rotation HP Solaris JVM rotate file TECHNOTE (FAQ)\n\nQUESTION\n How can I write verbose gc output to a log file other than the native_stdout? \n\nCAUSE\nBy default, Solaris and HP-UX do not write verbose GC to a log file.... | [
"Add the following parameters to the generic JVM arguments:\n\n-XX:+PrintGCDetails \n-XX:+PrintGCDateStamps \n-XX:+PrintHeapAtGC \n-Xloggc:/tmp/gc.log"
] | [
0
] | 250 | 862 | 2,350 |
TRAIN_Q067 | ODM 8.7 TeamServer users active authoring rules and they get kicked out - transaction timeout or session timeout? Some of my users are being kicked out of TeamServer while actively authoring rules. What value would be controlling this behavior? Session timeout is at it's default 30 minutes. Does transaction timeout come in to play here or is there a different setting that might be causing this. Thanks. | If you perform time consuming operations in large repositories, you can increase the timeout value in the web.xml file of the RTS/DC EAR file (jrules-teamserver-<appserver>.ear\teamserver.war\WEB-INF) by changing the value of the property ilog.rules.teamserver.transaction.timeout. | [
"IBM Rule Team Server/Decision Center is timing out while performing certain operations - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n How to resolve \"Transaction timed out after 601 seconds\" error while performing certain operations in Rule Team Server (RTS)/Decision Center (DC)? \n\nSYMPTOM\... | [
"If you perform time consuming operations in large repositories, you can increase the timeout value in the web.xml file of the RTS/DC EAR file (jrules-teamserver-<appserver>.ear\\teamserver.war\\WEB-INF) by changing the value of the property ilog.rules.teamserver.transaction.timeout."
] | [
2
] | 327 | 835 | 3,124 |
TRAIN_Q069 | Why SSL handshake is failing after upgrading to 6.0 or above? After upgrading my datapower firmware to v6.0 or above, ssl handshake is failing, is there a reason for it? | Some legacy servers with non-compliant implementations of SSL may reject connection attempts when TLSv1.2 or TLSv1.1 are used. In these cases, the handshake fails without properly negotiating to a mutually agreeable protocol. | [
"IBM DataPower firmware version 6.0 will enable TLS v1.2 or v1.1 by default - United States ssl tsl client hello handshake fail failed version 6.0 TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n English \n\nQUESTION\n Why would some outgoing SSL handshakes fail with firmware ver... | [
"Some legacy servers with non-compliant implementations of SSL may reject connection attempts when TLSv1.2 or TLSv1.1 are used. In these cases, the handshake fails without properly negotiating to a mutually agreeable protocol."
] | [
0
] | 251 | 410 | 1,670 |
TRAIN_Q072 | Error: "MBEANSTARTER LOADEXTENSIONS FAILED TO LOAD EXTENSION" occurs at portal startup
We are using Portal Server 8.5 and when starting the Portal server we see following error:
0000005e MBeanStarter E com.ibm.wps.scripting.server.MBeanStarter loadExtensions failed to load extension: key: ServerExt.applications / value: com.ibm.wps.scripting.server.ApplicationServerExtensions
How can we permanently resolve this error? | A code fix for this issue is integrated into the WebSphere
Portal & WCM Combined Cumulative Fix 05 (PI31198 [http://www-01.ibm.com/support/docview.wss?uid=swg1PI31198]) for Portal
8.5.0.0 available from Fix Central:
http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent
=ibm/WebSphere&product=ibm/WebSphere/WebSphere+Portal&release=Al [http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm/WebSphere&product=ibm/WebSphere/WebSphere+Portal&release=Al]
l&platform=All&function=aparId&apars=PI31198 | [
"IBM PI34677: MBEANSTARTER LOADEXTENSIONS FAILED TO LOAD EXTENSION - United States A FIX IS AVAILABLE\nFixes integrated in WebSphere Portal 8.5.0.0 Combined Cumulative Fixes [http://www-01.ibm.com/support/docview.wss?uid=swg24037786]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR S... | [
"A code fix for this issue is integrated into the WebSphere\n Portal & WCM Combined Cumulative Fix 05 (PI31198 [http://www-01.ibm.com/support/docview.wss?uid=swg1PI31198]) for Portal\n 8.5.0.0 available from Fix Central:\n \n http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent\n =ibm/WebSpher... | [
1
] | 491 | 909 | 2,518 |
TRAIN_Q073 | Latest deployed ruleset not executing in clustered environment
We are using ODM 8.7.0.1 and are running into an issue in our clustered environment. After deploying an updated to the ruleapp, using "Replace RuleApp Version" versioning policy, the that the decision service is still executing the previous version of the business rules.
| Possible causes for unexpected versions to be executed are:
- the RES client requesting execution may be passing a wrong ruleset path
- a hot deploy notification was not sent by the RES console, or not received by all the Execution Units (XU)
- the ruleset parsing policy may be delaying the use of a ruleset version until its parsing is complete
- the updated ruleset cannot be parsed successfully and RES falls back on an earlier active version that parses | [
"IBM An unexpected ruleset version is executed - United States TECHNOTE (FAQ)\n\nQUESTION\n Why is Rule Execution Server (RES) not executing the expected version of a ruleset ?\nWhat are the possible causes after a hot deployment for Rule Execution Server not to use the updated ruleset ? \n\nCAUSE\nPossible causes... | [
"Possible causes for unexpected versions to be executed are: \n- the RES client requesting execution may be passing a wrong ruleset path\n- a hot deploy notification was not sent by the RES console, or not received by all the Execution Units (XU)\n- the ruleset parsing policy may be delaying the use of a ruleset ve... | [
0
] | 771 | 1,482 | 5,656 |
TRAIN_Q075 | Where can I get Tivoli Monitoring Agent for Sybase Server 620 FP2 (6.2.0-TIV-ITM_SYB-FP0002)? Where can I get Tivoli Composite Application Manager for Applications 721 FP2: Monitoring Agent for Sybase Server 620 FP2 (6.2.0-TIV-ITM_SYB-FP0002)? I can't find this on Fix Central. | Component: IBM® Tivoli® Composite Application Manager for Applications 721 FP2:
Monitoring Agent for Sybase® Server 620 FP2 (6.2.0-TIV-ITM_SYB-FP0002)
Fix Pack: 0002
Component ID: 5724B96SO
Date: December 8, 2017 | [
"IBM Tivoli Composite Application Manager for Applications 721 FP2: Monitoring Agent for Sybase Server 620 FP2 (6.2.0-TIV-ITM_SYB-FP0002) - United States Sybase Agent; OY; KOY; 5724B96SO; ITM; ITCAM DOWNLOADABLE FILES\n\nABSTRACT\n This fix resolves the APARs and defects and provides the enhancements listed \nin th... | [
"Component: IBM® Tivoli® Composite Application Manager for Applications 721 FP2: \nMonitoring Agent for Sybase® Server 620 FP2 (6.2.0-TIV-ITM_SYB-FP0002)\n\nFix Pack: 0002\nComponent ID: 5724B96SO\nDate: December 8, 2017"
] | [
0
] | 2,878 | 6,358 | 23,312 |
TRAIN_Q076 | Help with Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server (CVE-2017-3735) I need to understand details regarding Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server (CVE-2017-3735). Where can I find this information? | CVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735]
DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. An attacker could exploit this vulnerability to trigger an out-of-bounds read, resulting in an incorrect text display of the certificate.
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/131047 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131047] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N) | [
"IBM Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server (CVE-2017-3735) - United States SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in which OpenSSL could allow a remote attacker to obtain sensiti... | [
"CVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735]\nDESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. An attacker could exploit this vulnerability to trigger an o... | [
1
] | 339 | 844 | 2,840 |
TRAIN_Q081 | 'Access is denied' install errors with ICC Installing ICC 4.0.1 and then FP2 gives the 'Access is denied' error on WASSERVICE.exe. How to resolve this? | Apply IBM Content Collector V4.0.1 Fix Pack 3 to upgrade from IBM Content Collector V4.0.1 to IBM Content Collector V4.0.1.3. | [
"IBM Content Collector V4.0.1 Fix Pack 3 - United States DOWNLOADABLE FILES\n\nABSTRACT\n This document contains links to the download page for IBM Content Collector V4.0.1 Fix Pack 3 \n\nDOWNLOAD DESCRIPTION\n \n\nIBM CONTENT COLLECTOR DOWNLOADS\n * All versions [http://www.ibm.com/support/docview.wss?uid=swg270... | [
"Apply IBM Content Collector V4.0.1 Fix Pack 3 to upgrade from IBM Content Collector V4.0.1 to IBM Content Collector V4.0.1.3."
] | [
0
] | 394 | 1,416 | 3,845 |
TRAIN_Q082 | XGS 5.3.0.6: Is there a way to replicate an inspection object under the same policy repository? Is there a way to replicate an inspection object under the same policy repository? | You can now derive a new IPS object from an existing IPS object by right-clicking on an IPS object and left-clicking on Clone. | [
"IBM Security Network Protection firmware 5.3.1 release notes - United States release notes; readme; firmware; xgs FIX README\n\nABSTRACT\n IBM Security Network Protection Firmware Version 5.3.1 is a firmware update for the XGS NGIPS network protection platform. This release provides the following updates to IBM Se... | [
"You can now derive a new IPS object from an existing IPS object by right-clicking on an IPS object and left-clicking on Clone."
] | [
3
] | 595 | 1,232 | 4,507 |
TRAIN_Q083 | When click test connection, the older JDBC driver version shows in the SystemOut.log file
When I click a test connection to a datasource, in the SystemOut.log file I can see the below information...
[8/11/16 5:31:28:494 EDT] 00000088 DSConfigurati I DSRA8205I: JDBC driver name : Oracle JDBC driver
[8/11/16 5:31:28:495 EDT] 00000088 DSConfigurati I DSRA8206I: JDBC driver version : 9.2.0.1.0
[8/11/16 5:31:28:496 EDT] 00000088 DSConfigurati I DSRA8025I: Successfully connected to DataSource.
[8/11/16 5:31:28:608 EDT] 00000088 DSConfigurati I DSRA8203I: Database product name : Oracle
[8/11/16 5:31:28:608 EDT] 00000088 DSConfigurati I DSRA8204I: Database product version : Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production With the Partitioning, Automatic Storage Management, OLAP, Advanced Analytics
Where is WAS getting this information from?
We are using WAS ND v8.5.5.0. We are running Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production. The JDBC driver is ojdbc6.jar - Oracle 11.1.0.7.0-Production JDBC 4.0 compiled with JDK6.
There is another older driver ojdbc14.jar
When I do a test connection, I can see the JDBC Driver version is 9.2.0.1.0, but in the JDBC providers I have specified ojdbc6.jar. so it should show 11.1.0.7.0 but it is showing 9.2.0.1.0. why it is showing 9.2.0.1.0?
If we keep only ojdbc6.jar and do a test connection it is giving the correct JDBC Drivers version as it is same with ojdbc6.jar. But when we keep both ojdbc6.jar and ojdbc14.jar it is not giving the correct JDBC Driver version looks it is giving ojdbc14.jar version.
JDBC providers are pointed to ojdbc6.jar, but why it is showing a different JDBC driver version? | When multiple versions of the JDBC driver are configured in WebSphere Application Server, irrespective of the scopes, there is a possibility of a collision of the classes and we cannot predict from which version of the driver jar the class got loaded. | [
"IBM Use\"isolate the resource provider\" to establish data source connections using a different JDBC driver from the same database vendor - United States isolate this resource provider TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Customer has defined 3 Oracle JDBC Providers at cell, node and server\nscope. Cl... | [
"When multiple versions of the JDBC driver are configured in WebSphere Application Server, irrespective of the scopes, there is a possibility of a collision of the classes and we cannot predict from which version of the driver jar the class got loaded."
] | [
1
] | 393 | 771 | 3,006 |
TRAIN_Q084 | Help with Security Bulletin: IBM MQ Clients connecting to an MQ Queue Manager can cause a SIGSEGV in the AMQRMPPA channel process terminating it (CVE-2018-1371) I need to understand details regarding Security Bulletin: IBM MQ Clients connecting to an MQ Queue Manager can cause a SIGSEGV in the AMQRMPPA channel process terminating it (CVE-2018-1371). Where can I find this information?
| CVEID: CVE-2018-1371 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-1371]
DESCRIPTION: An IBM MQ client connecting to an MQ queue manager can cause a SIGSEGV in the amqrmppa channel process terminating it.
CVSS Base Score: 6.5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/137771 [https://exchange.xforce.ibmcloud.com/vulnerabilities/137771] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H) | [
"IBM Security Bulletin: IBM MQ clients connecting to an MQ queue manager can cause a SIGSEGV in the amqrmppa channel process terminating it. (CVE-2018-1371) - United States SECURITY BULLETIN\n\nSUMMARY\n An IBM MQ client connecting to an MQ queue manager can cause a SIGSEGV in the queue manager's amqrmppa channel ... | [
"CVEID: CVE-2018-1371 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-1371]\nDESCRIPTION: An IBM MQ client connecting to an MQ queue manager can cause a SIGSEGV in the amqrmppa channel process terminating it.\nCVSS Base Score: 6.5\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilitie... | [
0
] | 347 | 928 | 2,973 |
TRAIN_Q085 | WebSphere Business Integration (WBI) Adapter for Siebel timeouts: unable to process large orders?
I receive the following error message when WebSphere Business Integration (WBI) Adapter for Siebel V2.6 tries to process an event in the event table for a large order:
OMRPC Request xxx on connection xxx was abandoned after 600133 ms because it timed out. (SBL-JCA-317)
What should I do? | Siebel adapter uses the Siebel API (Java Data Bean) to interact with the Siebel server. The Siebel API also provides a way to configure the connection settings on the client side.
Create a siebel.properties file and save it in the classpath of the adapter (For example, <adapter project>\connectorModule) and restart the adapter and broker to pick up the settings to establish the required connections. | [
"IBM How to change Siebel connection settings using the siebel.properties file in WebSphere Adapter for Siebel eBusiness Applications - United States TECHNOTE (FAQ)\n\nQUESTION\n The Siebel connection of WebSphere Adapter for Siebel eBusiness Applications is established with the default settings. You may need to ... | [
"Siebel adapter uses the Siebel API (Java Data Bean) to interact with the Siebel server. The Siebel API also provides a way to configure the connection settings on the client side.\nCreate a siebel.properties file and save it in the classpath of the adapter (For example, <adapter project>\\connectorModule) and rest... | [
0
] | 445 | 945 | 3,604 |
TRAIN_Q087 | Installation manager (IIM) fails to start on AIX, generates core file from GPF even though all GTK libs are installed. Trying to install DASH 3.1.3 on AIX but IIM won't start and instead creates a dump file with a GPF noted. We found a technical note with a list of the required libs for IIM on AIX and we have all of the latest versions of those libs. Why is the installer failing to start? | To use the GUI, the gtk+ RPM and dependencies must be available on AIX.
Install this set of RPMs on AIX: | [
"IBM Required gtk libraries for IBM Installation Manager on AIX - United States gtk; motif TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM Installation Manager requires gtk libraries to support the graphical user interface (GUI). \n\nSYMPTOM\nInstallation Manager reports errors when the gtk libraries are not ... | [
"To use the GUI, the gtk+ RPM and dependencies must be available on AIX. \n\n\nInstall this set of RPMs on AIX:"
] | [] | 837 | 3,452 | 8,994 |
TRAIN_Q089 | Help with Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affect WebSphere Enterprise Service Bus (CVE-2015-2613) I would like to know details on how vulnerabilities in IBM Java SDK affect Websphere Application Server and in turn, Websphere Enterprise Service Bus product. | CVEID:CVE-2015-2613 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-2613]
DESCRIPTION:An unspecified vulnerability and Java SE Embedded related to the JCE component could allow a remote attacker to obtain sensitive information.
CVSS Base Score: 5
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/104734 [https://exchange.xforce.ibmcloud.com/vulnerabilities/104734]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:L/Au:N/C:P/I:N/A:N) | [
"IBM Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affect WebSphere Application Server that ships with WebSphere Enterprise Service Bus (CVE-2015-2613, CVE-2015-2601, CVE-2015-4749, CVE-2015-2625, CVE-2015-1931) - United States SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM... | [
"CVEID:CVE-2015-2613 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-2613]\nDESCRIPTION:An unspecified vulnerability and Java SE Embedded related to the JCE component could allow a remote attacker to obtain sensitive information.\nCVSS Base Score: 5\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.... | [
0
] | 440 | 1,446 | 4,692 |
TRAIN_Q092 | ClassCastException IlrStorePolicy$SerializedENamedElement incompatible with EStructuralFeature
We keep getting the following error when navigating in Decision Center on Websphere Application Server.
java.lang.ClassCastException: ilog.rules.teamserver.web.IlrStorePolicy$SerializedENamedElement incompatible with org.eclipse.emf.ecore.EStructuralFeature
Does anyone know how we can avoid this error?
| WebSphere® Application Server Session Manager throws NotSerializableException when it tries to serialize non-serializable SessionData from the application before sending it to PMI.
RESOLVING THE PROBLEM
The application needs to ensure there is no session object that is not serializable. The object needs to implement java™.io.Serializable interface. | [
"IBM Getting java.io.NotSerializableException when SessionObjectSize counter is enabled - United States java.io.NotSerializableException SessionObjectSize counter PMI enabled disable serializable TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When PMI (Performance Monitoring Infrastructure) is enabled with Sessi... | [
"WebSphere® Application Server Session Manager throws NotSerializableException when it tries to serialize non-serializable SessionData from the application before sending it to PMI.\n\nRESOLVING THE PROBLEM\nThe application needs to ensure there is no session object that is not serializable. The object needs to imp... | [
2
] | 133 | 518 | 1,865 |
TRAIN_Q093 | Help with Security Bulletin: WMB & IIB are affected by Open Source Tomcat vulnerability (CVE-2016-3092) I need to understand details regarding Security Bulletin: WebSphere Message Broker and IBM Integration Bus are affected by Open Source Tomcat vulnerability (CVE-2016-3092). Where can I find this information? | CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092]
DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) | [
"IBM Security Bulletin: WebSphere Message Broker and IBM Integration Bus are affected by Open Source Tomcat vulnerability (CVE-2016-3092) - United States WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. \n\nVULNERABILITY... | [
"CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092]\nDESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to be... | [
0
] | 507 | 1,530 | 5,172 |
TRAIN_Q097 | Too many open files error cause Portal server out of service after a restart due to Hardware failure. After experienced a Hardware problem (OS shutdown totally), client start Portal Server and run for some time. Then they found the Portal out of service. The backend log shows lots of error related with Too Many Open Files | On UNIX and Linux operating systems, the ulimit for the number of file handles can be configured, and it is usually set too low by default. Increasing this ulimit to 8000 is usually sufficient for normal runtime, but this depends on your applications and your file/socket usage. Additionally, file descriptor leaks can still occur even with a high value.
Display the current soft limit:
ulimit -Sn
Display the current hard limit:
ulimit -Hn
Or capture a Javacore, the limit will be listed in that file under the name NOFILE:
kill -3 PID | [
"IBM Too Many Open Files error message - United States wasrun; wasjdk; open; files; too; ProblemDeterminationDocument; JCC was appserver app server TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote explains how to debug the \"Too many open files\" error message on Microsoft Windows, AIX, Linux and Sol... | [
"On UNIX and Linux operating systems, the ulimit for the number of file handles can be configured, and it is usually set too low by default. Increasing this ulimit to 8000 is usually sufficient for normal runtime, but this depends on your applications and your file/socket usage. Additionally, file descriptor leaks ... | [
1
] | 1,024 | 1,762 | 6,574 |
TRAIN_Q103 | PARMGEN ABEND S013 in JOB KCIJPALO
After installing IBM OMEGAMON for Messaging on z/OS 07.05.00, I receive the following ABEND after submitting PARMGEN Job KCIJPALO:
JOB02175 IEC141I 013-18,IGG0191B,U600861X,KMCJPALR,RKPDIN,600D,ISMS01, 083
083 HSYS.S002.OMGNEW.TKANPAR(KMCPDICT)
JOB02175 IEA995I SYMPTOM DUMP OUTPUT 085
085 SYSTEM COMPLETION CODE=013 REASON CODE=00000018
085 TIME=07.41.33 SEQ=00630 CPU=0000 ASID=004C
085 PSW AT TIME OF ERROR 075C1000 80E9E456 ILC 2 INTC 0D
085 NO ACTIVE MODULE FOUND
085 NAME=UNKNOWN
085 DATA AT PSW 00E9E450 - 4100302C 0A0D010D A7E5014B
085 AR/GR 0: 009FF028/00E9E760 1: 00000000/A4013000
085 2: 00000000/00081CB8 3: 00000000/00E9E734
085 4: 00000000/009B1410 5: 00000000/009B17A4
085 6: 00000000/009B174C 7: 00000000/009B17A4
085 8: 00000000/009B176C 9: 00000000/00000080
085 A: 00000000/00F20E10 B: 00000000/009B10FC
085 C: 00000000/00000008 D: 00000000/00000000
085 E: 00000000/80E9DCB4 F: 00000000/00000018
085 END OF SYMPTOM DUMP
What is the cause of this? | Starting with V7.5, IBM OMEGAMON for Messaging on z/OS no longer delivers the component called WebSphere MQ Configuration Agent, referred to as MQ Configuration in the rest of this document, because there are other recommended ways to configure IBM MQ. | [
"IBM Important Information about the WebSphere MQ Configuration Agent, Withdrawn from IBM OMEGAMON for Messaging on z/OS V7.5 - United States PRODUCT DOCUMENTATION\n\nABSTRACT\n Starting with V7.5, IBM OMEGAMON for Messaging on z/OS no longer delivers the component called WebSphere MQ Configuration Agent, referred... | [
"Starting with V7.5, IBM OMEGAMON for Messaging on z/OS no longer delivers the component called WebSphere MQ Configuration Agent, referred to as MQ Configuration in the rest of this document, because there are other recommended ways to configure IBM MQ."
] | [
0
] | 1,695 | 3,467 | 12,466 |
TRAIN_Q106 | Help with Security Bulletin: IBM WebSphere MQ MQXR insecure passwords (CVE-2015-2012) I need to understand details regarding Security Bulletin: IBM WebSphere MQ MQXR insecure passwords (CVE-2015-2012). Where can I find this information? | CVEID: CVE-2015-2012 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-2012]
DESCRIPTION: IBM WebSphere MQ stores the MQXR keystore password in clear text in a world readable file.
CVSS Base Score: 2.1
CVSS Temporal Score: See http://xforce.iss.net/xforce/xfdb/103923 [http://xforce.iss.net/xforce/xfdb/103923] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:L/AC:L/Au:N/C:P/I:N/A:N) | [
"IBM Security Bulletin: IBM WebSphere MQ MQXR insecure passwords (CVE-2015-2012) - United States SECURITY BULLETIN\n\nSUMMARY\n The Telemetry (MQXR) service can be configured to use SSL/TLS connections - the passphrase used to access the keystore is written to the file system in clear text in a properties file tha... | [
"CVEID: CVE-2015-2012 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-2012]\nDESCRIPTION: IBM WebSphere MQ stores the MQXR keystore password in clear text in a world readable file.\nCVSS Base Score: 2.1\nCVSS Temporal Score: See http://xforce.iss.net/xforce/xfdb/103923 [http://xforce.iss.net/xforce/xfdb/103... | [
0
] | 322 | 933 | 2,953 |
TRAIN_Q107 | How to increase the HTTP Session time-out value for Workplace application on WebSphere Application Server? We would like to increase the HTTP Session time-out value for our Workplace application. Where are all the locations that this value is set and what are their precedence? | The HTTP Session time-out can be set in the following places:
* From the Administrative Console at the server, Enterprise application, and Web application levels
* At the time when the application is packaged
* In the application code | [
"IBM HTTP Session time-out settings and overwrite precedence rules - United States WebSphere http session management time-out wasrun precedence overwrite TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n It is possible to set the HTTP Session time-out in various places on the IBM® WebSphere® Application Server Admi... | [
"The HTTP Session time-out can be set in the following places: \n\n * From the Administrative Console at the server, Enterprise application, and Web application levels \n * At the time when the application is packaged \n * In the application code"
] | [
0
] | 614 | 1,029 | 4,333 |
TRAIN_Q108 | Help with Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM WebSphere MQ Internet Passthru (CVE-2015-4000) I need to understand details regarding Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM WebSphere MQ Internet Passthru (CVE-2015-4000). Where can I find this information? | CVEID: CVE-2015-4000 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-4000]
DESCRIPTION: The TLS protocol could allow a remote attacker to obtain sensitive information, caused by the failure to properly convey a DHE_EXPORT ciphersuite choice. An attacker could exploit this vulnerability using man-in-the-middle techniques to force a downgrade to 512-bit export-grade cipher. Successful exploitation could allow an attacker to recover the session key as well as modify the contents of the traffic. This vulnerability is commonly referred to as "Logjam".
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/103294 [https://exchange.xforce.ibmcloud.com/vulnerabilities/103294] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) | [
"IBM Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM WebSphere MQ Internet Passthru (CVE-2015-4000) - United States SECURITY BULLETIN\n\nSUMMARY\n The Logjam Attack on TLS connections using the Diffie-Hellman (DH) key exchange protocol affects IBM WebSphere MQ Internet Pass-thru (MQIPT).",
... | [
"CVEID: CVE-2015-4000 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-4000]\nDESCRIPTION: The TLS protocol could allow a remote attacker to obtain sensitive information, caused by the failure to properly convey a DHE_EXPORT ciphersuite choice. An attacker could exploit this vulnerability using man-in-the-mi... | [
1
] | 362 | 929 | 3,206 |
TRAIN_Q111 | How to find details of Corrupted Object from the entries in db2diag.log? We have corruption in DB2 Database and got entries for corrupted Object in db2diag.log ,Need to find details of the Object using information dumped in db2diag.log | When we have corruption in the database we may received following kind of entries in db2diag.log
These also notify object where we t where we have detected corruption in the Database. | [
"IBM How to find details of Corrupted Object from the entries in db2diag.log? - United States TECHNOTE (FAQ)\n\nQUESTION\n How to find details of Corrupted Object from the entries in db2diag.log? \n\nANSWER\nWhen we have corruption in the database we may received following kind of entries in db2diag.log \nThese al... | [
"When we have corruption in the database we may received following kind of entries in db2diag.log \nThese also notify object where we t where we have detected corruption in the Database."
] | [
0
] | 231 | 687 | 1,935 |
TRAIN_Q112 | WAS 8.5.x - Writing a JMS message to a remote queue takes a long time. How to write the message faster?
We are writing a jms message from a websphere cell (cellA) to a queue hosted by another websphere cell (cellB). Sometimes we noticed that writing a message is very slow. Usually when a local queue will be used the time to write this messages is about 8 ms, but if the queue is located on a other cell is took significant longer (about 3000ms+ ).
Our findings: After enabling following trace "=info: com.ibm.ws.sib.trm.=finest" the problem is related to:
- com.ibm.ws.cluster.selection.NoAvailableTargetExceptionImpl
- WaitForWLMDat 3 (com.ibm.ws.sib.trm.wlm.client.WaitForWLMData) [:] Sleeping for 2999 ms "
Because of the sleep time the writing to the queue is slowed down. How to prevent the sleeping time of 3 seconds, when writing a message to a remote queue? | If your environment is heavily loaded, the HA manager might not be able to locate the running messaging engine within three seconds. In this case, check if there are any hung threads in the SystemOut.log, and resolve them if possible. Next, consider increasing the value of sib.trm.linger from three to give the HA manager more time to locate a messaging engine.
Tune the sib.trm.linger property value in the sib.properties file to set the messaging engine lookup delay so that the Work Load Manager (WLM) waits for a longer period of time before returning an error. Please refer to information below on how to set this property in the sib.properties.
1)<WAS_HOME>/properties : The properties declared under this location would be applicable to all the profiles in that installation.
2)<PROFILE_ROOT>/properties : The properties declared here are applicable for all the servers on this profile
If a property is defined at both <PROFILE_ROOT>/properties and <WAS_HOME>/properties, then the property defined at <PROFILE_ROOT>/properties would take precedence.
After resetting the property you must restart the server. | [
"IBM JMSExceptions CWSIT0006E and CWSIA0241E on bus connect - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Your application throws JMS exceptions CWSIT0006E and CWSIA0241E when trying to connect to a WebSphere Application Server (WAS) Service Integration Bus (SIBus). \n\nSYMPTOM\nApplication thr... | [
"If your environment is heavily loaded, the HA manager might not be able to locate the running messaging engine within three seconds. In this case, check if there are any hung threads in the SystemOut.log, and resolve them if possible. Next, consider increasing the value of sib.trm.linger from three to give the HA ... | [] | 617 | 1,197 | 5,015 |
TRAIN_Q114 | Help with Security Bulletin: IIB & WMB upon installation, set incorrect permissions for an object ( CVE-2016-0394 ) I need to understand details regarding Security Bulletin: IBM Integration Bus and WebSphere Message Broker, upon installation, set incorrect permissions for an object ( CVE-2016-0394 ) Where can I find this information? | CVEID: CVE-2016-0394 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-0394]
DESCRIPTION: IBM Integration Bus and WebSphere Message broker set incorrect permissions for an object, which could allow a local attacker to manipulate certain files.
CVSS Base Score: 4
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/112643 [https://exchange.xforce.ibmcloud.com/vulnerabilities/112643] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N) | [
"IBM Security Bulletin: IBM Integration Bus and WebSphere Message Broker, upon installation, set incorrect permissions for an object on unix platforms ( CVE-2016-0394 ) - United States WMB IIB SECURITY BULLETIN\n\nSUMMARY\n IBM Integration Bus and WebSphere Message Broker, upon installation, set incorrect permissio... | [
"CVEID: CVE-2016-0394 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-0394]\nDESCRIPTION: IBM Integration Bus and WebSphere Message broker set incorrect permissions for an object, which could allow a local attacker to manipulate certain files. \nCVSS Base Score: 4\nCVSS Temporal Score: See https://exchange.... | [
0
] | 520 | 1,300 | 4,531 |
TRAIN_Q116 | Why does my upgrade to Portal 8001 CF14 fail with the following errors, ADMA5008E, ADMA0063E, ADMA5069E, WASX7017E? Why does my upgrade to Portal 8001 CF14 fail with the following errors, ADMA5008E, ADMA0063E, ADMA5069E, WASX7017E? | This exception can happen during ejbdeploy after the WebSphere Application Server has been upgraded, and old OSGI cache remains for the ejbdeploy tool. The OSGI class of the ejbdeploy tool contains class information within the deploytool folder and can become stale if the content inside deploytool has changed. | [
"IBM Portal upgrades fail during ejbdeploy with 'Error is Platform not running' message - United States 7001eGA TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nPortal upgrades fails during ejbdeploy with 'Error is Platform not running' message. This could happen for any v6.1.0.x , v7.0.0.x, or v8.0.0.x upgrade",
"SYMPTOM\... | [
"This exception can happen during ejbdeploy after the WebSphere Application Server has been upgraded, and old OSGI cache remains for the ejbdeploy tool. The OSGI class of the ejbdeploy tool contains class information within the deploytool folder and can become stale if the content inside deploytool has changed."
] | [
5
] | 445 | 1,393 | 4,875 |
TRAIN_Q117 | Should I upgrade to Oracle JDK 8 if I am using IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, or IBM MobileFirst Platform Foundation products? These is an upgrade available to replace Oracle JDK 7 with Oracle JDK 8. Does IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, and the IBM MobileFirst Platform Foundation products support the use of Oracle JDK 8? | The IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, and IBM MobileFirst Platform Foundation products support Oracle JDK 7, but do not support Oracle JDK 8. | [
"IBM The affect of the auto-update feature for Oracle JDK 7 on IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, and IBM MobileFirst Platform Foundation - United States NEWS\n\nABSTRACT\n The IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, and IBM MobileFirst Platform Foundation produ... | [
"The IBM Mobile Foundation, IBM Worklight, IBM Worklight Foundation, and IBM MobileFirst Platform Foundation products support Oracle JDK 7, but do not support Oracle JDK 8."
] | [
0
] | 588 | 858 | 3,372 |
TRAIN_Q120 | I am receiving AC power supply failures on my DataPower 9235 appliance. How can I resolve this?
I am observing the following errors on my DataPower 9235 device:
[failure] Power supply '1' has no AC input power, or is not present. [failure] Power supply '2' has no AC input power, or is not present.
How can this be resolved? | In most cases, a reboot of the appliance will reset the sensors and no additional errors are logged. | [
"IBM WebSphere DataPower M/T 9235 appliance might incorrectly report failure of both power supplies - United States TECHNOTE (FAQ)\n\nQUESTION\n The IBM WebSphere DataPower M/T 9235 appliance might incorrectly report the failure of both power supplies. This message is not reported on all appliances and can occur r... | [
"In most cases, a reboot of the appliance will reset the sensors and no additional errors are logged."
] | [
1
] | 329 | 512 | 2,175 |
TRAIN_Q124 | Portal v8.5 install fails with INSTCONFFAILED - No Portral logs are written If you are trying to install Portal v8.5 on WAS 8.5.5.5 or less it may fail when running the manageprofiles.sh. You will get this exception; SEVERE
com.ibm.ws.profile.cli.WSProfileCLIAugmentProfileInvoker
executeWSProfileAccordingToMode
1
INSTCONFFAILED: Profile augmentation failed. For more
information, consult
/opt/IBM/WebSphere/AppServer8/logs/manageprofiles/portal01_create.log. | The parsing code is updated so the problem no longer occurs.
The fix for this APAR is currently targeted for inclusion in
fix pack 8.5.5.6. | [
"IBM PI37248: A PROPERTY FILE BASED CONFIGURATION (PFBC) FILE MIGHT FAIL TO AP PLY. - United States FIXES ARE AVAILABLE\n8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035]\n8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.c... | [
"The parsing code is updated so the problem no longer occurs.\n \n The fix for this APAR is currently targeted for inclusion in\n fix pack 8.5.5.6."
] | [
5
] | 801 | 1,676 | 4,856 |
TRAIN_Q125 | completeness report causes StackOverflowError in Decision Center
When running the completeness report in Decision Center we sometimes get a StackOverflowError such as:
...
Caused by: java.lang.StackOverflowError
at ilog.rules.validation.solver.IlcIntScalProd.extract(IlcIntScalProd.java:89)
at ilog.rules.validation.solver.IlcIntExpr.getPIntExp(IlcIntExpr.java:156)
...
| Adjusting the Stack Sizes (Xss and Xmso) options
If this does not work, you can adjust the stack sizes. Doubling the stack size is suggested as a first step; however, every thread that the JVM creates will consume memory. Be careful to not exhaust your physical and heap memory resources.
For every Java thread, there are two stacks that are utilized. One is for Java code for method calls, and the other is for native C code (on Solaris and HP-UX, only the native stack is utilized). These are adjustable and can be raised to provide more room on the stacks to prevent an overflow. | [
"IBM Diagnosing a java.lang.StackOverflowError - United States StackOverflow; overflowing; recursion; recursively; jit; JustInTime; Hot; Spot; WebSphere; Just-In-Time TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Stack Overflow exceptions can occur when a thread stack continues to grow in size until reaching th... | [
"Adjusting the Stack Sizes (Xss and Xmso) options \nIf this does not work, you can adjust the stack sizes. Doubling the stack size is suggested as a first step; however, every thread that the JVM creates will consume memory. Be careful to not exhaust your physical and heap memory resources. \n\nFor every Java threa... | [] | 1,164 | 2,958 | 9,241 |
TRAIN_Q126 | Security Bulletin: Incorrect saved channel status enquiry could cause denial of service for IBM MQ (CVE-2017-1236) I need to understand details regarding Security Bulletin: Incorrect saved channel status enquiry could cause denial of service for IBM MQ (CVE-2017-1236). Where can I find this information?
| CVEID:CVE-2017-1236 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1236]
DESCRIPTION:IBM MQ could allow an authenticated user to potentially cause a denial of service by saving an incorrect channel status inquiry.
CVSS Base Score: 3.1
CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/124354 [https://exchange.xforce.ibmcloud.com/vulnerabilities/124354]for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:N/A:L) | [
"IBM Security Bulletin: Incorrect saved channel status enquiry could cause denial of service for IBM MQ (CVE-2017-1236) - United States SECURITY BULLETIN\n\nSUMMARY\n IBM MQ could allow an authenticated user to potentially cause a denial of service by issuing an incorrect saved channel status inquiry. \n\nVULNERAB... | [
"CVEID:CVE-2017-1236 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1236]\nDESCRIPTION:IBM MQ could allow an authenticated user to potentially cause a denial of service by saving an incorrect channel status inquiry.\nCVSS Base Score: 3.1\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnera... | [
0
] | 466 | 1,238 | 4,084 |
TRAIN_Q127 | How precise is DataPower's backside persistent timeout value related to intermittent "Failed to Process Response Headers" error messages?
I have a service on DataPower with a backside persistent timeout value set to 28 seconds. The actual backend device has a persistent timeout setting of 30 seconds.
Since my service is configured with a lower persistent timeout value than 30 seconds, why am I still seeing the following error intermittently?
Wed June 25 2009 09:20:02 [0x80000001][xsltmsg][error] mpgw (MyGateway): tid(8675309)[error][9.x.x.x]: Failed to process response headers | In almost every event, this error is caused by a connection failure.
The error is correct, the service did not receive any response headers or data. The key to help confirm this is to increase the log level to debug. This will allow you to see the network debug errors around the context of the service error. | [
"IBM How to troubleshoot the error \"Failed to process response headers\" - United States datapower; failed; parse; process; error; network; connection; persistent; headers; response headers; failed to process response headers; 7993; 7993; 7993; machine type 7993 TECHNOTE (FAQ)\n\nQUESTION\n What does this error me... | [
"In almost every event, this error is caused by a connection failure.\nThe error is correct, the service did not receive any response headers or data. The key to help confirm this is to increase the log level to debug. This will allow you to see the network debug errors around the context of the service error."
] | [
1
] | 362 | 623 | 2,529 |
TRAIN_Q128 | ICC Configuration Store Service is hung? ICC Configuration Store Service is hung and is not responding to start or stop commands. This was observed due to a potential issue with server running out of disk space. What is causing this? | Transaction log gets corrupted when IBM Content Collector server runs out of disk space. | [
"IBM Content Collector Configuration Store is corrupted - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM Content Collector Configuration Store Service cannot be started successfully due to database corruption. \n\nSYMPTOM\nCannot start the IBM Content Collector Configuration Store Service\n\n\... | [
"Transaction log gets corrupted when IBM Content Collector server runs out of disk space."
] | [
0
] | 237 | 419 | 1,710 |
TRAIN_Q130 | Upgrading to 7.7.x while using APIC v5 with DataPower? We currently have API Connect v5 with DataPower 7.2.x. Considering 7.2 is going out of support, we would like to upgrade to the most recent version(7.7) to stay up-to-date. Are there any known issues or conflicts with this setup? | Effective with DataPower Gateway firmware V7.6 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS217-265&appname=USN], DataPower introduces a Continuous Delivery (CD) model to accelerate delivery of new capabilities and meet market needs. DataPower CD will consist of two releases:
1. CD release approximately once per quarter * Only the most recent CD release is supported at a given time.
2. Long Term Support (LTS) release every 12 months. | [
"IBM DataPower Gateways Firmware Support Lifecycle - United States datapower;support;lifecycle;support lifecycle;maintenance;firmware;release;releases;firmware releases;upgrade;upgrades;features;defect NEWS\n\nABSTRACT\nThis document provides information on the IBM DataPower Gateway Firmware Support Lifecycle.\n\nC... | [
"Effective with DataPower Gateway firmware V7.6 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS217-265&appname=USN], DataPower introduces a Continuous Delivery (CD) model to accelerate delivery of new capabilities and meet market needs. DataPower CD will consist of two relea... | [
2
] | 816 | 3,084 | 9,180 |
TRAIN_Q132 | How can I format a trace for CMOD v9.0 on Windows? How can I format a CMOD trace on Windows? | Open command prompt - navigate to the CMOD\9.0\bin directory and issue ARSTFMT as follows:
arstfmt -i C:\Users\IBM_ADMIN\path\to\file -o C:\Users\IBM_ADMIN\path\to\file\name.txt
where the C:\Users\IBM_ADMIN\path\to\file is the unreadable trace file and C:\Users\IBM_ADMIN\path\to\file\name.txt is the name of the formatted trace file. | [
"IBM How to format server trace using ARSTFMT on Content Manager OnDemand 8.5.x.x and 9.0.x.x on Windows platform - United States server trace; ARSTFMT; Content Manager OnDemand TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Formatting CMOD V8.5.x.x and 9.0.x.x Server traces on Windows platform \n\nSYMPTOM\nCMO... | [
"Open command prompt - navigate to the CMOD\\9.0\\bin directory and issue ARSTFMT as follows:\n\narstfmt -i C:\\Users\\IBM_ADMIN\\path\\to\\file -o C:\\Users\\IBM_ADMIN\\path\\to\\file\\name.txt\n\n\n\n\nwhere the C:\\Users\\IBM_ADMIN\\path\\to\\file is the unreadable trace file and C:\\Users\\IBM_ADMIN\\path\\to\\... | [
0
] | 135 | 401 | 1,179 |
TRAIN_Q134 | Why Plug-in log file reports an error message after install & configure the WebSphere Plugin 8.5 version on a Apache 2.4 webserver.
During web server start-up, errors like the following will be logged into the Plug-in log file (http_plugin.log):
ERROR: lib_security: loadSecurityLibrary: Failed to load gsk library from /opt/IBM/WebSphere/Plugins/gsk8/gsk8_64 ERROR: ws_transport: transportInitializeSecurity: Unable to load security library ERROR: ws_server: serverAddTransport: Failed to initialize security ERROR: ws_server: serverAddTransport: HTTPS Transport is skipped
Note: This is an Apache 2.4 version on a Linux platform | To resolve the problem, you must set the LD_LIBRARY_PATH environment variable to point to the library directory of the GSKit that comes with the IBM web server Plug-in. The precise directory location will depend of the version of Plug-in, and on the bit depth being used (32-bit or 64-bit). | [
"IBM web server Plugin may need LD_LIBRARY_PATH when used with Apache 2.2 - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM web server Plug-in provides the connection between the web server tier and the IBM WebSphere Application Server (WAS) tier.\n\nWhen using Apache 2.2 web server on Linux op... | [
"To resolve the problem, you must set the LD_LIBRARY_PATH environment variable to point to the library directory of the GSKit that comes with the IBM web server Plug-in. The precise directory location will depend of the version of Plug-in, and on the bit depth being used (32-bit or 64-bit)."
] | [
1
] | 445 | 981 | 3,264 |
TRAIN_Q135 | WAS runtime classpath does not match WAS Server Runtime library in RAD I've run into a classpath problem in WAS 8.0 for my web application. The problem is that it compiles fine i RAD but I get a NoClassDefFoundError in Runtime. | Some of the Java methods found in the JARs in the server's plugin directory are available to be called, but some of them are considered internal use only and an exception is thrown if you try to call them from user code. | [
"IBM NoClassDefFoundError running Java class selected from server plugin jar - United States wid; noclassdeffounderror; java; jar TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The visual snippet editor allows you to search and find methods in classes available only on a restricted basis at runtime. A runtime ex... | [
"Some of the Java methods found in the JARs in the server's plugin directory are available to be called, but some of them are considered internal use only and an exception is thrown if you try to call them from user code."
] | [
0
] | 368 | 509 | 2,170 |
TRAIN_Q136 | Unexpected instance name for SQL Server agent after FP10
Hello,
on a new server I have installed SQL Server agent 6.31 FP10 and then tried to create an instance. On the server we run a single instance of SQL Server (default instance) so I would expect it to be discovered with the server hostname as it was in the past. But the "Configure Database Agents” pane discovers and shows one instance with name “MSSQLSERVER” instead of the machine hostname.
There are no errors in the OQ_LocalConfig.log file. Why does it happen ? | Abstract: Default instance of SQL Server is identified as 'MSSQLSERVER'
instead of hostname.
Additional Information: The default instance of SQL server used to get
configured with hostname and not MSSQLSERVER.
In an environment, where there was default instance and
a named instance having same name as hostname had issues
in configuration. | [
"IBM ITCAM for Microsoft (R) App : SQL Server 6.3.1.8-TIV-ITM_SQL-IF0001 - United States KOQ; OQ DOWNLOADABLE FILES\n\nABSTRACT\n This fix resolves the APARs and defects listed in the \"Problems Fixed\" \n\nDOWNLOAD DESCRIPTION\nCopyright International Business Machines Corporation 2016. \n\n\nAll rights reserved.\... | [
"Abstract: Default instance of SQL Server is identified as 'MSSQLSERVER' \ninstead of hostname.\nAdditional Information: The default instance of SQL server used to get \nconfigured with hostname and not MSSQLSERVER. \nIn an environment, where there was default instance and \na named instance having same name as hos... | [
2
] | 3,095 | 7,639 | 26,711 |
TRAIN_Q137 | What could cause a "Connection refused" to SQLDB/DB2 after some time? I have deployed an WAS Liberty/ JPA application. Everything is fine, and after a while (a day or 2), I get the connection refused exception: java.sql.SQLNonTransientException: [jcc][t4][2043][11550][4.14.103] Exception java.net.ConnectException: Error opening socket to server /XX.XXX.XXX.XXXon port 50,000 with message: Connection refused. ERRORCODE=-4499, SQLSTATE=08001 DSRA0010E: SQL State = 08001, Error Code = -4,499
Any idea what could cause this issue? | Using DCS DB alias or local alias name of the database in the connection string will cause this error. | [
"IBM ERRORCODE=-4499, The application server rejected establishment of the connection. - United States -4499; JCC; SQL State = 08004; Error Code = -4; 499 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n \nAttempt to connect to a database using Type 4 JCC driver fails with the following exception:\n\njava.sql.SQLE... | [
"Using DCS DB alias or local alias name of the database in the connection string will cause this error."
] | [
0
] | 325 | 722 | 2,391 |
TRAIN_Q139 | Help with Security Bulletin: Vulnerability in MD5 Signature and Hash Algorithm affects WMB & IIB (CVE-2015-7575) I need to understand details regarding Security Bulletin: Vulnerability in MD5 Signature and Hash Algorithm affects WebSphere Message Broker and IBM Integration Bus (CVE-2015-7575). Where can I find this information? | CVEID: CVE-2015-7575 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7575]
DESCRIPTION: The TLS protocol could allow weaker than expected security caused by a collision attack when using the MD5 hash function for signing a ServerKeyExchange message during a TLS handshake. An attacker could exploit this vulnerability using man-in-the-middle techniques to impersonate a TLS server and obtain credentials.
CVSS Base Score: 7.1
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/109415 [https://exchange.xforce.ibmcloud.com/vulnerabilities/109415] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:N) | [
"IBM Security Bulletin: Vulnerability in MD5 Signature and Hash Algorithm affects WebSphere Message Broker and IBM Integration Bus (CVE-2015-7575) - United States WMB IIB SECURITY BULLETIN\n\nSUMMARY\n The MD5 “SLOTH” vulnerability on TLS 1.2 affects WebSphere Message Broker and IBM Integration Bus",
"VULNERABILI... | [
"CVEID: CVE-2015-7575 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7575]\nDESCRIPTION: The TLS protocol could allow weaker than expected security caused by a collision attack when using the MD5 hash function for signing a ServerKeyExchange message during a TLS handshake. An attacker could exploit this vu... | [
1
] | 583 | 1,465 | 5,183 |
TRAIN_Q141 | How do I downgrade an IBM Gateway, DataPower, appliance to a lower major firmware release? I would like to know the proper, and supported, method to downgrade an appliance to prevent any issues or problems. | The reinit CLI command will allow you to reconfigure an IBM WebSphere DataPower SOA appliance. The reinit CLI command will allow you to delete (not erase) all existing configuration and data from an IBM WebSphere DataPower SOA appliance. | [
"IBM Using the \"reinitialize\" CLI command to reconfigure an appliance. - United States datapower; init; initialize; reinitialize; reinit; reset; factory settings; settings; 7993; 7993; 7993; machine type 7993 DPRecovery TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If you need to reconfigure an IBM WebSphere ... | [
"The reinit CLI command will allow you to reconfigure an IBM WebSphere DataPower SOA appliance. The reinit CLI command will allow you to delete (not erase) all existing configuration and data from an IBM WebSphere DataPower SOA appliance."
] | [
0
] | 652 | 1,084 | 4,354 |
TRAIN_Q144 | Help with Security Bulletin: The WebAdmin context for WMB V8 allows directory listings (CVE-2016-6080)
I need to understand details regarding Security Bulletin: The WebAdmin context for WebSphere Message Broker Version 8 allows directory listings (CVE-2016-6080). Where can I find this information?
0 | CVEID: CVE-2016-6080 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-6080]
DESCRIPTION: The WebAdmin context for WebSphere Message Broker allows directory listings, which could disclose sensitive information to the attacker.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117560 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117560] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N) | [
"IBM Security Bulletin: The WebAdmin context for WebSphere Message Broker Version 8 allows directory listings (CVE-2016-6080) - United States WMB IIB SECURITY BULLETIN\n\nSUMMARY\n The WebAdmin context for WebSphere Message Broker Version 8 allows directory listings. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-6080 ... | [
"CVEID: CVE-2016-6080 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-6080]\nDESCRIPTION: The WebAdmin context for WebSphere Message Broker allows directory listings, which could disclose sensitive information to the attacker.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.... | [
0
] | 387 | 986 | 3,478 |
TRAIN_Q145 | How can I obtain a Java thread dump against an execution group in IIB v10?
This Q&A is abstracted from a PMR
How can I obtain a Java thread dump against an execution group in IIB v10?
| Use this command to generate a Java dump on IIB v10.0.0.9+:
mqsichangeproperties <Int.Node> -e <Int.Server> -o ComIbmInternalSupportManager/Java/JVM -n dump -v <dump_type> | [
"IBM Generating Java diagnostic dumps for IBM Integration Bus - United States mqiinfo; java dumps; java core; core; force TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Use the procedures below to collect java diagnostics dumps from IBM Integration Bus (IIB).\n\nJava diagnostic dumps contain:\n- all Java threads... | [
"Use this command to generate a Java dump on IIB v10.0.0.9+:\nmqsichangeproperties <Int.Node> -e <Int.Server> -o ComIbmInternalSupportManager/Java/JVM -n dump -v <dump_type>"
] | [
1
] | 378 | 841 | 2,853 |
TRAIN_Q150 | Error: "MBEANSTARTER LOADEXTENSIONS FAILED TO LOAD EXTENSION" occurs at portal startup
We are using Portal Server 8.5 and when starting the Portal server we see following error:
0000005e MBeanStarter E com.ibm.wps.scripting.server.MBeanStarter loadExtensions failed to load extension: key: ServerExt.applications / value: com.ibm.wps.scripting.server.ApplicationServerExtensions
How can we resolve this error without installing a fix? | 1) open the WAS admin console
2) navigate to Resources > Resource environment providers > WP
ScriptingService > Custom properties
3) you should see an entry with the name
"ServerExt.applications" and value
"com.ibm.wps.scripting.server.ApplicationServerExtensions"
4) delete this entry, save and restart the server. | [
"IBM PI34677: MBEANSTARTER LOADEXTENSIONS FAILED TO LOAD EXTENSION - United States A FIX IS AVAILABLE\nFixes integrated in WebSphere Portal 8.5.0.0 Combined Cumulative Fixes [http://www-01.ibm.com/support/docview.wss?uid=swg24037786]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR S... | [
"1) open the WAS admin console\n 2) navigate to Resources > Resource environment providers > WP\n ScriptingService > Custom properties\n 3) you should see an entry with the name\n \"ServerExt.applications\" and value\n \"com.ibm.wps.scripting.server.ApplicationServerExtensions\"\n 4) delete this entry, ... | [
1
] | 491 | 909 | 2,518 |
TRAIN_Q154 | IBM SPSS Statistics Subscription Installer not supported on Mac OS version OS X 10.9.5 Attempted several times to install IBM SPSS statistics subscription installer. Followed online instructions to double click the blue and white statisticsSub_Installer and click open. The result a message installer not supported OS version. Attempted to turn off fire wall and install without success. Suggestions? | IBM SPSS Statistics 22 was developed and released prior to Apple's release of OS X 10.9 (Mavericks). However, Statistics 22 can be installed on Mac OSX 10.9 if you install Apple Java SE 6 (1.6.0_65) on OS X 10.9 first before you install Statistics 22. | [
"IBM What are the supported Apple Macintosh Operating System Versions for IBM SPSS Statistics? - United States SPSS mac macintosh Apple Macintosh statistics OS supported version compatibility matrix leopard Snow Leopard Lion Mountain Lion 10.8 Mavericks 10.9 22 Yosemite 10.10 (Yosemite) el capitan 10.11 spss 24 Sie... | [
"IBM SPSS Statistics 22 was developed and released prior to Apple's release of OS X 10.9 (Mavericks). However, Statistics 22 can be installed on Mac OSX 10.9 if you install Apple Java SE 6 (1.6.0_65) on OS X 10.9 first before you install Statistics 22."
] | [
5
] | 766 | 1,373 | 5,129 |
TRAIN_Q158 | Why are my IBM FileNet Workplace XT war and ear files are unusually small? When creating the IBM FileNet Workplace XT archive files with either the Content Platform Engine Client Files installation or the IBM Case Manager's "Deploy IBM FileNet Workplace XT" configuration manager task , the resulting war and ear files are only a few kilobytes in size and contain the create_web_client_war.sh and create_web_client_ear.sh files. | This failure can be caused by the CDPATH operating system environment variable being set. The CDPATH environment variable is used to define the base directory to be used for the CD command. A side effect of setting the CDPATH is that CD commands in scripts may jump to unintended directories. | [
"IBM FileNet Workplace XT war and ear files are unusually small - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When creating the IBM FileNet Workplace XT archive files with either the Content Platform Engine Client Files installation or the IBM Case Manager's \"Deploy IBM FileNet Workplace XT\" ... | [
"This failure can be caused by the CDPATH operating system environment variable being set. The CDPATH environment variable is used to define the base directory to be used for the CD command. A side effect of setting the CDPATH is that CD commands in scripts may jump to unintended directories."
] | [
1
] | 271 | 493 | 1,966 |
TRAIN_Q159 | Why can't IBM FileNet Content Platform Engine successfully connect to IBM FileNet Content Search Services?
Why can't IBM FileNet Content Platform Engine successfully connect to IBM FileNet Content Search Services? I see the following error in my p8_server_error.log.
IQQG0205E The client [version: 5.2.0.2] is not compatible with the server [version: 2.1.0.0-1.1-4140.FP4]. | The version of the IBM FileNet Content Search Services client files that are included in the IBM FileNet Content Platform Engine must match the version IBM FileNet Content Search Services server. Please check the readme files for your installed IBM FileNet Content Platform Engine and IBM FileNet Content Search Services fix packs as they will include fix pack requirements. | [
"IBM The version of the IBM Content Search Services client embedded in the IBM FileNet Content Platform Engine is not compatible with the IBM FileNet Content Search Services server. - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The version of the IBM FileNet Content Search Services client inclu... | [
"The version of the IBM FileNet Content Search Services client files that are included in the IBM FileNet Content Platform Engine must match the version IBM FileNet Content Search Services server. Please check the readme files for your installed IBM FileNet Content Platform Engine and IBM FileNet Content Search Ser... | [
3
] | 282 | 731 | 2,311 |
TRAIN_Q160 | DSNT408I SQLCODE -401 creating stored procedure CIUSNTSR after upgrading to DB2 11
Why would CIUSNTSR stored procedure creation fail with message DSNT408I and SQLCODE=-401? I am running CICS Interdependency Analyzer for z/OS (CICS IA) CIUDBCQ JCL when the failure occurs. This happened after I upgraded z/OS DB2 to V11.
Here are the messages I receive:
DSNT408I SQLCODE = -401, ERROR: THE OPERANDS OF AN ARITHMETIC OR COMPARISON OPERATION ARE
NOT COMPARABLE
DSNT418I SQLSTATE = 42818 SQLSTATE RETURN CODE
DSNT415I SQLERRP = DSNXOBFC SQL PROCEDURE DETECTING ERROR
DSNT416I SQLERRD = 930 0 1 -1 0 0 SQL DIAGNOSTIC INFORMATION
DSNT416I SQLERRD = X'000003A2' X'00000000' X'00000001' X'FFFFFFFF' X'00000000' X'00000000'
SQL DIAGNOSTIC INFORMATION
| DB2 has been modified correctly to process SQL variables in the
IN-LIST predicate to avoid the problem. | [
"IBM PI19804: SQLCODE401 FROM DSNXOBFC FOR A SQL PROCEDURE WHEN USING INLIST IN IF STATEMENT - United States z/os A FIX IS AVAILABLE\nObtain the fix for this APAR.\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION... | [
"DB2 has been modified correctly to process SQL variables in the\n IN-LIST predicate to avoid the problem."
] | [
4
] | 1,550 | 1,612 | 5,159 |
TRAIN_Q162 | Crash happened due to "PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577)"
Details of gpf crash events: A VerifyError was thrown due to "Inaccessible class" at offset 39(0x27) of the method executeInternal(Lorg/springframework/http/HttpHeaders;[B)Lorg/springfram ework/http/client/ClientHttpResponse of the above class org/springframework/http/client/HttpComponentsClientHttpRequest.
Looking at method the bytecodes :
31 invokespecial 15 org/apache/http/entity/ByteArrayEntity.([B)V 34 astore 4 36 aload3 37 aload 4 39 invokeinterface2 41 invokeinterface 16 org/apache/http/HttpEntityEnclosingRequest.setEntity(Lorg/apache/http/Ht tpEntity;)V
The above sequence of bytecodes indicates it created an instance of org/apache/http/entity/ByteArrayEntity, trying to cast it to type Lorg/apache/http/HttpEntity; which in turns led to the "Inaccessible class" VerifyError message.
It is clear that class org/apache/http/HttpEntity was not loaded at all:
allclasses | grep org/apache/http/HttpEntity
| There would be NoClassDefFoundError observed after applying the fix because the API in HTTPCore and HTTPClient libraries are no long visible to application. To resolve this error, application may need to be updated with HTTPCore and HTTPClient libraries bundled. | [
"IBM PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577) - United States PI50993; PI50993; PI50993 DOWNLOADABLE FILES\n\nABSTRACT\n Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577) \n\nDOWNLOAD DESCRIPTION\n... | [
"There would be NoClassDefFoundError observed after applying the fix because the API in HTTPCore and HTTPClient libraries are no long visible to application. To resolve this error, application may need to be updated with HTTPCore and HTTPClient libraries bundled."
] | [
1
] | 176 | 815 | 2,422 |
TRAIN_Q165 | Is Java 8 supported for EJBDeploy on WebSphere Application Server 8.5.5.9 or later? Is Java 8 supported for EJBDeploy on WebSphere Application Server 8.5.5.9 or later? | Please note that in WebSphere Application Server 8.5.5.x and below, the tool can only deploy Java EE applications compiled with a JDK level of 7 or below. To deploy JDK 8 compiled web applications, please upgrade to WebSphere Application Server V9. | [
"IBM Learning more about EJBDeploy - United States EJB; EJBDeploy TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Learning more about EJBDeploy is the first step in the troubleshooting process. This document provides you with educational information that can help you learn more about this topic. \n\nRESOLVING THE... | [
"Please note that in WebSphere Application Server 8.5.5.x and below, the tool can only deploy Java EE applications compiled with a JDK level of 7 or below. To deploy JDK 8 compiled web applications, please upgrade to WebSphere Application Server V9."
] | [
2
] | 271 | 489 | 1,959 |
TRAIN_Q166 | Application code is overriding session timeout in WebSphere Application Server 7.0 How to check if application code is overriding session timeout? Is there a WebSphere trace that will show this information? | The first step in solving a problem with your HTTPSession in Application Server is to reproduce the problem with session tracing enabled. Adding debug code to the application simplifies the task of identifying the problem. | [
"IBM MustGather: Sessions and session management problems in WebSphere Application Server - United States MustGather; MustGather; MustGather; httpsession; session; session manager; isa; collector; autopd; auto pd; MustGatherDocument TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Collecting data for problems with... | [
"The first step in solving a problem with your HTTPSession in Application Server is to reproduce the problem with session tracing enabled. Adding debug code to the application simplifies the task of identifying the problem."
] | [
4
] | 1,775 | 2,557 | 9,352 |
TRAIN_Q168 | Help with Security Bulletin: Integration server HTTP listener exposes stack trace in WMB & IIB (CVE-2016-2961) I need to understand details regarding Security Bulletin: Integration server HTTP listener exposes stack trace in WebSphere Message Broker and IBM Integration Bus. Where can I find this information? | CVEID: CVE-2016-2961 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2961]
DESCRIPTION: IBM Integration Bus uses the Apache Tomcat server for serving HTTP requests for the HTTPInput and SOAPInput nodes. A vulnerability exists where an unauthenticated, remote attacker can send a malformed HTTP POST request to the integration server HTTP listener. The attacker could use the information in the Java stack trace to identify the version of Apache Tomcat in use.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/113806 [https://exchange.xforce.ibmcloud.com/vulnerabilities/113806] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N) | [
"IBM Security Bulletin: Integration server HTTP listener exposes stack trace in WebSphere Message Broker and IBM Integration Bus - United States WMB IIB SECURITY BULLETIN\n\nSUMMARY\n Integration server HTTP listener exposes stack trace in WebSphere Message Broker and IBM Integration Bus",
"VULNERABILITY DETAILS... | [
"CVEID: CVE-2016-2961 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2961]\nDESCRIPTION: IBM Integration Bus uses the Apache Tomcat server for serving HTTP requests for the HTTPInput and SOAPInput nodes. A vulnerability exists where an unauthenticated, remote attacker can send a malformed HTTP POST request... | [
1
] | 511 | 1,388 | 4,872 |
TRAIN_Q171 | Help with Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730) I need to understand details regarding Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730). Where can I find this information? | For vulnerability details, see the security bulletin TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) | [
"IBM Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730) - United States SECURITY BULLETIN\n\nSUMMARY\n IBM DB2 is shipped as a component of WebSphere Remote Server. Information about security vulnerabilities affecting IBM DB2 has been pu... | [
"For vulnerability details, see the security bulletin TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730)"
] | [
0
] | 265 | 590 | 2,150 |
TRAIN_Q174 | Can not create a portal wcm syndicator-subscriber pair. The "Subscribe Now" window pops up but is blank or corrupted. Why? Can not create a portal wcm syndicator-subscriber pair. The "Subscribe Now" window pops up but is blank or corrupted. | 1. Make sure that the page on which the WCM authoring portlet is installed uses a theme with client-side rendering such as the Page Builder theme.
2. Deploy the hidden Portal page on which the reserved authoring portlet is installed.
3. Run the following task from the wp_profile_root / Config Engine directory. | [
"IBM WCM page and authoring portlet may not display after migration - United States WPv7000eGA; migrating; migrate; migration; V7.0; v7; WCM; out-of-box page; out of the box; page; authoring portlet; may not reach; cannot reach; cannot access; no access; exceptions; IWKAP0009E; Servlet not enabled TECHNOTE (TROUBLE... | [
"1. Make sure that the page on which the WCM authoring portlet is installed uses a theme with client-side rendering such as the Page Builder theme.\n\n2. Deploy the hidden Portal page on which the reserved authoring portlet is installed. \n\n\n3. Run the following task from the wp_profile_root / Config Engine direc... | [
1
] | 347 | 616 | 2,257 |
TRAIN_Q178 | ILMT agent doesn`t show the hostname on inventory hardware Hello community: I have a problem with a host. I installed ILMT agent and i exec all the task (install scan,initiate scan,run capacity and upload results....) after that i not see the hostname at the ILMT webpage, i only recognized the host by the System ID. The Hypervisor is KVM. I do this tasks with many other host like that and i not found problems.I attached an image.
Can you help me to manage this issue?
Thank you and Best regards. | 1) Ensure that the import is not running and stop the BFI/SUA/LMT server.
2) To reset the sequence for all data sources and import all data, run the following query on the BFI/SUA/LMT database:
DB2:
UPDATE dbo.DATASOURCE_SEQUENCES set LAST_SEQUENCE = blob(x'0000000000000000');
MSSQL:
UPDATE dbo.datasource_sequences set last_sequence = 0x0000000000000000;
3) Start the BFI/SUA/LMT.
4) Run an import. | [
"IBM After restoring BigFix server database, ILMT/BFI/SUA server may not import all the data since the restore correctly - United States sequance number; resotre; database; missing data; gap TECHNOTE (TROUBLESHOOTING)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n English \n\nPROBLEM(ABSTRACT... | [
"1) Ensure that the import is not running and stop the BFI/SUA/LMT server.\n2) To reset the sequence for all data sources and import all data, run the following query on the BFI/SUA/LMT database:\n\nDB2:\nUPDATE dbo.DATASOURCE_SEQUENCES set LAST_SEQUENCE = blob(x'0000000000000000');\n\nMSSQL:\nUPDATE dbo.datasource... | [
2
] | 446 | 695 | 2,983 |
TRAIN_Q182 | ITCAM J2EE configuration problem with Tomcat as a Windows Service I want to configure ITCAM for J2EE 7.1.1.0.0 agent to monitor Tomcat 7.0 to be started as a service on Windows 2008 R2 64-bits.
Configuration fails with the following error message:
2016-05-06 20:31:37.723+08:00
com.ibm.tivoli.itcam.install.j2ee.custompanel.ConfigProcessSectionPanel getActionErrorText [DEBUG_MIN]
Exit, return value = J2_EC_CONFIG_FAILED:Configuration failed.
The server is: "Tomcat Application Server"
The instance is: "myTomcat"
The trace log file is under the directory:
"C:\tivoli\ITM\TMAITM6\j2eedc\7.1.1.0.0\installer\logs"
Why is this failing? | There is an option to specify the Tomcat Windows Service during GUI configuration of the ITCAM J2EE 7.1.1 agent/DC. This option does not work and will result in a failed configuration. | [
"IBM Configuring the Tomcat Data Collector to run as a Windows service - United States ITCAM; J2EE; Tomcat; Windows; Service; CAMJ2ALL; CAMJ2INST; CAMJ2TCDC TECHNOTE (FAQ)\n\nQUESTION\n What is the correct procedure to configure the ITCAM for J2EE Data Collector for Tomcat to run as a Windows service? \n\nCAUSE\nTh... | [
"There is an option to specify the Tomcat Windows Service during GUI configuration of the ITCAM J2EE 7.1.1 agent/DC. This option does not work and will result in a failed configuration."
] | [
0
] | 377 | 1,540 | 4,204 |
TRAIN_Q184 | I am trying to install Portal 8.5 on Windows and getting error, CRIMA1217E in the IIM logs While trying to install Portal 8.5 using IIM it fails and the following is in the IIM logs...
549 ERROR CRIMA1217E 01:01:00.16 A problem occurred during the
execution of the
C:\IBM\WebSphere\PortalServer\installer\wp.config\wizard\repository\repo
sitory_actions.xml file.
ERROR: Error executing the work flow. Step 'Basic
Config' FAILED!. Check the logs for additional error messages.
[C:\IBM\WebSphere\PortalServer\installer\wp.config\wizard\repository\rep
ository_actions.xml:622]
A package has an issue that cannot be resolved by
Installation Manager.
Identify the package that has the issue by looking at
the installation history. In Installation Manager, click File >
Installation History. In console mode, enter S: View Installation
History. Contact IBM customer support.
550 ERROR 01:01:00.16 Creating WebSphere Portal Profile. This
will take several minutes.
| Stop all WebSphere processes on the machine and attempt to install the second Portal instance again | [
"IBM When attempting to install a second Portal 8.5 instance on the same machine you receive the error, \"ERROR: Error executing the work flow. Step 'Basic Config' FAILED!\" - United States TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nIn this case, the customer had a business requirement that required installing 2 sepa... | [
"Stop all WebSphere processes on the machine and attempt to install the second Portal instance again"
] | [
4
] | 279 | 857 | 2,950 |
TRAIN_Q186 | IBM SPSS Statistics 25.0.0.1 MacOS 10.13 High Sierra. Will the german IBM SPSS statistics 25.0.0.1 on MAC be compatible with MAC OS High Sierra (10.13)?
| Support for IBM SPSS Statistics 25 only. Please note that no other SPSS release will be officially supported on High Sierra, but older versions like SPSS Statistics 24 may run as well on High Sierra. | [
"IBM What are the supported Apple Macintosh Operating System Versions for IBM SPSS Statistics? - United States SPSS mac macintosh Apple Macintosh statistics OS supported version compatibility matrix leopard Snow Leopard Lion Mountain Lion 10.8 Mavericks 10.9 22 Yosemite 10.10 (Yosemite) el capitan 10.11 spss 24 Sie... | [
"Support for IBM SPSS Statistics 25 only. Please note that no other SPSS release will be officially supported on High Sierra, but older versions like SPSS Statistics 24 may run as well on High Sierra."
] | [
1
] | 766 | 1,373 | 5,129 |
TRAIN_Q187 | How to resolve coach service timeout or expired issue? Customer has followed http://www-01.ibm.com/support/docview.wss?uid=swg21633251 and http://www-01.ibm.com/support/docview.wss?uid=swg21601357 to set up long time session but customer still got error message: "The service you are trying to run has expired." only when the user keep a coach session idle that over 30 minutes. How to resolve this issue? | Check Override in the Override Session Management section, then select to set the time-out and the time-out value. This sets the application session to overwrite those values set at the parent, which in this case is the Server level. | [
"IBM HTTP Session time-out settings and overwrite precedence rules - United States WebSphere http session management time-out wasrun precedence overwrite TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n It is possible to set the HTTP Session time-out in various places on the IBM® WebSphere® Application Server Admi... | [
"Check Override in the Override Session Management section, then select to set the time-out and the time-out value. This sets the application session to overwrite those values set at the parent, which in this case is the Server level."
] | [
1
] | 614 | 1,029 | 4,333 |
TRAIN_Q188 | How can I get detailed JazzSM PAGE and Widget release information. How can I get detailed JazzSM PAGE and Widget release information. | There are two options, display information about the Page and defined widgets and wires on the page, or show information about just the widgets. | [
"IBM Gathering detailed JazzSM Page and Widget information - United States DASHL2FAQ; Page; Widget; release; detailed; information TECHNOTE (FAQ)\n\nQUESTION\n How can I get detailed information about defined Pages and the Widgets on the Page? \n\nCAUSE\nPage and Widget release information that will be needed for P... | [
"There are two options, display information about the Page and defined widgets and wires on the page, or show information about just the widgets."
] | [
0
] | 198 | 483 | 1,603 |
TRAIN_Q189 | Is using a monitored JBoss server with ITCAM supported in a Windows Service? Is using a monitored JBoss server with ITCAM supported in a Windows Service? | The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC | [
"IBM Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? - United States J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n US English \n\nQUESTION\n Is using a monitored JBoss Application Serve... | [
"The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC"
] | [
0
] | 204 | 437 | 1,480 |
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