Customer Service Context Summarization Fine-tuned Models Collection Fine-tuned models for context summarization in multi-turn customer service conversations. • 5 items • Updated 1 day ago
Customer Service QA Fine-tuned SLMs Collection Fine-tuned SLMs for context-summarized multi-turn customer service response generation. • 9 items • Updated 1 day ago
Customer Service Context Summarization Evaluation Data Collection Per-model evaluation datasets (~10k rows each) for context summarization experiments in customer service conversations. • 7 items • Updated 1 day ago